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  1. B

    Where is the reset button on a Hikvision DS-2DE4A425IW-DE PTZ Camera

    I don't have that camera but have a PTZ-N24041-DE3. The reset button in it is tiny, very tiny If yours is like it you just might not have seen it! The one in mine is black and only about as thick as a pencil lead.
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    Plugin doesn't stick

    But as I have shown it does work if chrome is already running while I install it!
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    Plugin doesn't stick

    I an running chrome Version 80.0.3987.106 (Official Build) (64-bit) on Linux Mint 19.1 I keep getting the same problem over and over again with accessing my Hilook ip camera via the web interface. I login and then get: Please click here to download and install the plug-in. Close the browser when...
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    SADP unusable

    Thanks, That works well and that's running it with wine on my Linux laptop!
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    SADP unusable

    I have been told that there is a reset button inside the case. But i don't see any way to open the case without trying to prise it open with a screwdriver or something like it and that would almost certainly damage the case. Decided in the end to prise the case open. It did do slight damage but...
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    SADP unusable

    It's a Hilook PTZ-N2404I-DE3 by Hikvision and I activated it via the web interface.
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    SADP unusable

    Apart from the device type and the Gateway address everything is the same as what you have put. I know it's not advisable but I wrote down the admin password as I am very new to using ip cameras. It doesn't accept the password when I try to access from my browser so I am still stuck
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    SADP unusable

    I have the problem that the whole settings menu is greyed out. I can't enter anything including the admin password. I am running it under windows 10. I tried running it as administrator but nothing changes. One suggestion was that winpcap needed to be installed. This is no longer being developed...
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    [Solved]New Camera?

    Okay, I set up WIn10 and installed SADP. That certainly did the job. Many thanks. Now I have other problems to solve :-(
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    [Solved]New Camera?

    Didn't think of that. Pretty sure I have Virtualbox set up bridged. I guess I'l have to get a copy of Windows but I still think the camera is not responding as the documentation says it should. Thanks I'll try it when I get chance
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    [Solved]New Camera?

    I gave the wrong ip address, not that it makes much difference as it's 192.168.1.64. Also I am now getting a message when I try to login "Network Abnormal" I read somewhere that this meant an IP address conflict but apart from my print server and another IP camera the rest are DHCP assigned and...
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    [Solved]New Camera?

    Hi, I am completely new to using IP cameras so I may be being dumb here! I have just received my new Hilook IP camera PTZ-N24041-DE3 It connected to my network and had an IP address of 192.168.1.45 Now I have my router set to only support dhcp addresses from 100 up. I am trying to set it up and...
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