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I was able to resolve the issue, just wanted to post it here in case it can help anyone else. When this issue began I had just switched ISP providers. The new ISP (AT&T Fiber) gateway apparently has some issue with Upnp. With my old cable modem, the router had Upnp on by default and there were...

OK updating post with more info.. So when I add the NVR manually by external ip address in iVMS-4500 I'm still only getting that one camera showing. When I go into the NVR menu, into maintenance, I get a QR code. When I attempt to add via scanning that QR code I get all 11 cameras that I added...

There was no config saved. Thanks @alastairstevenson for all the help so far. So I tftp 3.0.8 and we are back to English version. I then set strong password and uploaded my same 3.3.9 version via web GUI. Everyone is back up and running. Now to the original reason the reset to default was...

I have a DS-7816N-E2 that was originally running multi-language software. Long story short, the software was updated to the Chinese version 3.3.9 and remained multi-language. I was having an issue where only one camera would show up in iVMS so I reset to default via the menu in an attempt to...

I have a Swann NVR with multiple Hik USA cameras installed. They've all been plug and play with no issues adding them. Recently though I had two cameras go dark (one a Hik and the other a Swann). I deleted them from the NVR in an attempt to re-add them and see if that solved the issue. After...

Also requesting catalog and price list. Thanks!

First time poster. Just dropping in to say hi and thanks for all the info!