downloading

Hi, I am having Hikvision Ipcamera ModelNo:DS-2CD2110F-IW,Firmware Version:V5.4.5 build 170123, Whenever i try to download a video from the list of available files this is the error i am getting in the console-Cannot read property 'HWP_StartDownloadEx' of undefined.I have configured and FTP...

My cameras have been going on and off (No Signal detected) ever since it started trying to download an update. Whenever I try to manually update, it says: "The update is already being downloaded" My current version is: 4.4.8.4 x64 It's been stuck like this for 2 days: I was thinking of just...