hik-connect app

Hi there, Firstly, I want to apologise as I am not very tech-savvy so forgive me if the details I provide or terminology I use are insufficient or irrelevant! I have recently had a HiLook indoor unit and doorbell installed - model number V2.1.4 build 220905. Everything works fine on the indoor...

Hi everyone, I am new to this forum, so I will keep this post quick. I have a hikvision NVR camera system that for the longest time worked well on the hik-connect service. Two days ago, I noticed that my nvr was registering as offline. Since the cameras are at a vacation home, my assumption was...

Using the DSKV6113-PE1(C) Villa Intercom with 2 internal monitors and the Hik-Connect App for iPhone. When the doorbell is rung, it is calling my iPhone. Instead of calling, can the app provide a Badge / Banner notification instead?

Hello there - I have setup Hik-Connect app on my android phone and have logged in via the Hik-connect account. I get the push notifications on the smart events I have configured. However if I click on alert and trying seeing the playback embedded in the alert, it gives me a error Failed to...

I made a screen recording to show what the issue is. When "adding device" for my doorbell, i need to connect the device to my wifi. I cannot manually input the info the app only lets me connect to my wifi. But for some reason I get caught in a loop. The app asks me to connect but I am...

Hi, what is the best place where users of the Hik-connect app can provide feedback and/or feature requests? Thanks, Mathijs Groen