platform access

  1. myposbussie

    DS-7216HGHI-F1/N Platform access offline

    Hi all, I broke my DVR and have tried what I can think of and googled to fix it but with no luck. It all started when I scrolled through the Hik-Partner Pro app and found that my DVR, which has been working for years, had a firmware update and of course, I clicked update and after a few...
    • myposbussie
    • Thread
    • dvr firmware hik-connect hikvision offline old platform access upgrade
    • Replies: 0
    • Forum: Firmware
  2. D

    Hik connect goes offline frequently

    I have DS-7104HGHI-F1, with 2 cams and a 10mbps connection. When ever i enables platform access, it goes online, but after 1 or 2 hrs ( randomly, sometimes in minutes) it goes offline for no reason. I must have to restart the DVR for getting it online again. Telephone support for hik...
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