2- IPC T180 display format differences

L

lcam

Getting the hang of it
Aug 29, 2018
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I have 2 of the IPC T180 cameras and one displays in a nice wide format in BI but the other does not. In the camera web interface they both show 4096 X 1800. They were discovered as Generic/ONVIF and RSTP H.264/H.265/MJPEG/MJPEG4.

Does anyone have any ideas on why they display differently?

IMG20241104080534.jpg
 
Check the camera settings "Video" tab, look at the setting for "Anamorphic (Force Size)", is the box checked for either camera?
 
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+1^^^^
To clarify, I think @Bruce_H is talking about BI's "Video" settings for that camera, not the camera's webGUI "video" settings.:cool:
 
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You are correct. That is checked on the problem camera but it is grayed out so I can't uncheck it. I am using the sub stream on both cameras.

Edit:
I removed the sub stream and unchecked the Anamorphic and added the sub stream back and I have the same issue.
 
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lcam said:
You are correct. That is checked on the problem camera but it is grayed out so I can't uncheck it. I am using the sub stream on both cameras.

Edit:
I removed the sub stream and unchecked the Anamorphic and added the sub stream back and I have the same issue.
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Can you post a screenshot of the "Video" tab settings for the "problem" camera?
 
Dang... I had this once but I don't recall what I did to fix it. Try deleting the cam in BI and re-adding it again by copying the other cam. (Set the Clone master box on the General settings page to unchecked on both after if it shows the asterisk for the cloned cam.)
 
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I deleted my third camera and that mostly fixed the resolution issue.
I exported the config from the working camera, deleted and bad one and imported. I did seem to need to run the find feature again. After that the bad still is not displaying the same wide as the good camera. I set the bad camera to the same as the good camera and you can see the black bars on the sides of the bad camera. I wonder if this is because of the find feature setting something differently.

1730831596841.png
 
As above, delete it and try running a straight copy of the good cam and just change the IP on the "cloned" cam. You won't have to run the Find and it shouldn't be in play in that case.
 
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I coped the good camera and I still get black bars on the sides.
Even if I set the second camera to the same IP as the first it still looks different than the first. Here is a screenshot in UI3. UI3 looks worse than the view in BI but BI still has the bars.
This tells me it has nothing to do with the camera but something to do with how I have BI setup.

I have used BI on this PC for years with other cameras at my old house without issue. I never tried a 180 camera until now.
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I had a similar 2-camera situation with a different setting. Every single camera setting can be the same and they behave differently. Solution was deleting the "bad" camera and setting it up from scratch.
 
Try getting rid of the substream in BI and see if you can check the box.

When you set it up again, might try turning off the substream on the cam first. Turn it back on and set up the stream on BI after.
 
tigerwillow1 said:
I had a similar 2-camera situation with a different setting. Every single camera setting can be the same and they behave differently. Solution was deleting the "bad" camera and setting it up from scratch.
Click to expand...
I tried that a few times with the same result.
 
I did some more testing and deleted both cameras. I created the "bad" camera first and it has the wide format and then I created the "good" camera next and it doesn't. I created the second camera by copying the first and I also tried creating it from scratch and I get the same result. It seems like when I create a second camera it has a narrower format for some reason. I wonder if BI can't display both cameras in wide format on my 4:3 monitor. I will need to test on a wide monitor.
I guess that doesn't explain how UI3 looks because I'm not sure how it would know about my monitor.
 
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Does anyone else have 2 180 cameras? I wonder if that is just how BI handles a second camera. I am viewing UI3 on my TV with a Firestick and the silk browser and the second camera is about 1/2 the width of the first camera.
 
Cloning my single 180 camera results in 2 cameras with the exact same video display size
 
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