3 DMSS icons at top lh of screen on Samsung A25 5G

Are the cameras p;lugged directly into the NVR?
What model is your NVR?

How, besides the app, do you view the cameras live feed?
3 of them are but 2 come via a wirelss link transmitted from the garage about 40feet away to a receiver on the house with a clear line of sight between transmitter aand receiver. A single cable comes from the receiver into a gismo plugged into the mains, and a single network cable emerges from the gismo to plug into the nvr.
I have experienced the same problem on both of these cameras. In the dark they are fine. However, when they are armed, entering the intrusion zone(s) causes the image to apparently black out. I first noticed this while performing a check to see if the flashing lights and sounder worked on all the cameras at night. One camera simply shone its white light, and did not sound or flash. I went into my den to look at the monitor and performed a search.
When the intrusion zone is entered the image turns from the monochrome IR to black -but I can just see images ie me moving around and when I leave the zone I briefly see my torch and a flash of the ground in colour .
I have had the same thing on the other camera at the opposite end of the garage, but this occurred when I was at the computer, which is next to the dahau monitor, and the sudden change in image caught my eye. Time around 1025PM UK time

If it was the wiring then why doesn't it happen in daylight? I know it took the experts nearly a day to install the wireless stuff and the cameras in the garage, which makes me suspicious.

The NVR is a DH-NVR4208-8P-I . I found a reference to it in nvr4104hs-p-4ks2_l_usermanual.pdf but it is hidden, and is not the latest kit as far as I can tell. The nearest up-to-date model is nvr4208-8P-EI.

One other camera directly plugged also plays up - the boss of the outfit took ages to get the intrusion border working, and then it wouldn't trigger. The trouble is - I'm flying blind as I haven't tried the snapshot routine yet otherwise I could post one here.
 
Ok so all of that is simply settings on the cameras. Im sure your installer guy can figure it out and make it right
 
I would delete the app from your phone. Get your phone reset with a new password, then reset the password on your NVR/cameras

And if you are port forwarding your NVR so you can view remotely, thats likely where you got hacked. Shut off port forwarding first immediately, and use a VPN or the P2P connection on your NVR.
I followed your instructions - I used P2P. The response has improved, and this morning UK time, I had no illegal logins apart from 2 x 127.0.0.1
 
  • Like
Reactions: bigredfish
How is the app working now?
 
How is the app working now?
I had one illegal login at 16.19 uk time yesterday 12th Nov but nothing so far today. The DMSS app notifications are lagging - I had food etc delivered around 30mins ago and I have not received any notifications yet. We have a slow internet connection here - download around 6.7 Mbits/s. but 30mins? When I look at the notification settings, under period which is set for 24hrs, it says Alarms triggered within this period will be pushed to app.which only applies to account devices.
Do I need to enable cellular network and/or Hardware decoding?

Just checked the internet download speed - 3m/s upload 0.2 The installer knew we had a slow connection before he started work.
:angry:
 
Last edited:
If you're seeing an Illegal Login (attempt) note in the logs of a Dahua NVR it means it was blocked.

You can go to Security and plug in the illegal login attempts IP address in the deny firewall. You should also have the NVR set to lock the admin account after say 3 tries for 60 minutes

Are you certain the event was really triggered and is setup properly to send an alert? Can you see it trigger (flashing red lines) in playback?
 
OK the illegal logins are not the issue. I'll have another look at the firewall - I thought it said diabled the last time i looked

The food delivery was triggered - it set off the buzzer every time the delivery man went back to his truck to get more stuff.
It all shows up on the nvr monitor , but the blue border stays blue. The alarm is not armed until later.

Regarding DMSS. I have not received any notifications on the smartphone since 11th November. Notifications is on. What haven't I done
Should I restart DMSS?
 
Last edited:
If the blue border stays blue it did NOT trigger and you won’t get an alert . I assume that’s an IVS rule?
 
If the blue border stays blue it did NOT trigger and you won’t get an alert . I assume that’s an IVS rule?
On the NVR monitor ( not the smartphone) I look at Alarm Info,( with the system disarmed) and yes when there is an intrusion the blue border flashes red
briefly. The buzzer in the NVR beeps at the actual time of the intrusion. The time of this particular intrusion was 1438 hrs UK time; the system arms later at 1930hrs UK time.
When the alarm is armed, the border flashes red for the duration of the sounder& flashing lights.
Why am I not getting the notifications in DMSS any more?
Is it worth restarting DMSS?
 
You have P2P enabled and you are signed in on the Dahua login? And your multi channel alarm is set and enabled?

IMG_7932.pngIMG_7933.pngIMG_7934.jpegIMG_7935.png
 
Yes, that's all in order.
The Smartphone issue is resolved - I received 24 notifications yesterday - we have had lousy reception for a few days, and apparently the atmospheric pressure affects it. Some days, we can't get freeview on the tv at all.

On the illegal entry issue, since resetting the passwords and reloading DMSS I have had no illegal entries.
All I have to do now is get the installer to come and fix the cameras!
 
  • Like
Reactions: bigredfish