49225 off line?

Terri Underhill

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My ad49225t-hn quit working. In my PSS program it says it is offline. I unplugged the cat 5 and when I reconnected it, it spun around like it was rebooting. I went outside and took it down. I hooked it up to a new cat5 and it rebooted but it shows as offline in smart PSS and on my NVR it says can't find the network host. Would it help if I did a reset? I have the back taken off but I was afraid to do anything without asking here first. Thanks in advance for your time.
 

wittaj

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How old is it? It may be on its last viewing

 

Terri Underhill

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How old is it? It may be on its last viewing

I think it is 07-07- 2021
 

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Terri Underhill

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I don't have a clue about messing with the circuitry. So I suppose mine is trashed. Guess I could try doing a factory reset before it goes into the recycle bin.
 

rmalbers

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Try plugging it into power using the 12V plug and see if it works. (That's assuming you were using POE when it failed.) I have one camera that POE failed on so I moved it into the house and have been running it on the 12v power plug, instead of throwing it away.
 

ludshed

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I’d check what type of Poe was being applied. I’ve had some larger ptzs with lower end dahua and Poe switches that’ll burn ports/quit working if set on constant tour.
 

Terri Underhill

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I’d check what type of Poe was being applied. I’ve had some larger ptzs with lower end dahua and Poe switches that’ll burn ports/quit working if set on constant tour.
I have one that was suggested on here. It has four cams working fine on it. I think it has a total of 12 ports. I have tried it in different ports. It spins around but never goes online. thank you.
 

Terri Underhill

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Try plugging it into power using the 12V plug and see if it works. (That's assuming you were using POE when it failed.) I have one camera that POE failed on so I moved it into the house and have been running it on the 12v power plug, instead of throwing it away.
I tried that first. I'll see if I can find a different 12v and see if it works. Thank you for the suggestion. I've been at a loss.
 

Terri Underhill

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I was going to do that as a last resort. Isn't that how you brick them?
I think I hit the reset button and held it down for a minute. I didn't notice anything happening. Can you confirm that what I have the arrow pointed to is the reset button please? Also did a short video showing what lights are flashing. I hear sounds but it is not coming up on my NVR.
 

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Terri Underhill

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No, people usually brick their cameras when they screw around with firmware update.
I tested another camera that was hooked up in the same place where this dahua camera is and it is now working on my 5-ft cable by my computer the dahua camera does not work in either place so I do know I need to replace the cable that runs to those cameras about 100 ft cable. My other camera came through on my NVR when I hooked it up to the 5-ft cable butter dahua does not show on my NVR. I'm not sure what I'm supposed to hear or see if I have successfully done a reset
 
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