5.3.9.6 (2/10/2021) issue with Hardware acceleration...

[tward392]

Installed 5.3.9.6 (2/10/2021) and noticed "HW VA not compatible" error messages in the log. Noticed there was no "I" in the Cameras tab for any of the 5 cameras and in the task manager Blue Iris was not using any GPU.

Went back to 5.3.9.5 (2/8/2021), then had to set it up in each camera again.

Anyone else notice this?

 

[bp2008]

Good catch.

I just checked my log and I have record of 7 of them losing hardware acceleration. One during version 5.3.9.4. Two during 5.3.9.5. Four during 5.3.9.6.

1     2/8/2021 2:51:36.317 PM    backyardnorth           HW VA not compatible: 411102
1     2/8/2021 5:51:04.227 PM    backyardwide            HW VA not compatible: 481793
1     2/9/2021 2:01:09.641 AM    thermal1                HW VA not compatible: 10413
1     2/10/2021 3:29:13.659 AM    frontyard3              HW VA not compatible: 139122
1     2/10/2021 1:56:42.205 PM    drive6                  HW VA not compatible: 8974
1     2/10/2021 1:56:42.242 PM    porch2                  HW VA not compatible: 3381
1     2/10/2021 1:56:46.852 PM    garagew                 HW VA not compatible: 330912

 

[tward392]

Weird, I sent a email to support. When I tried to add it back in 5.3.9.6 it immediately gave me the error, but after re-installing 5.3.9.5 I was able to add it back to all 5 cameras.

 

[bp2008]

The last 3 in my log happened immediately after installing the 5.3.9.6 update, so probably the same thing that triggered yours.

Intel hardware acceleration has always been a bit less than perfect, but irritatingly, it is still a significant efficiency improvement so I don't want to just turn it off.

 

[tward392]

Response from support was "Sorry, this may be smoothed out for 5.3.9.7 released today", I just installed it and it seems to have kept the Intel Hardware Acceleration. Of course I had already put it back in the settings when I went back t 5.3.9.5, so after installing 5.3.9.7, I assume you will have to add it back to all cameras.

 

[bp2008]

5.3.9.7 didn't fix it for me, but it looks like 5.3.9.8 did.

 

[erkme73]

Interesting... I am seeing the same errors on a number of cameras. Running latest 5.3.9.8

 

[cscoppa]

Same here, Intel + VPP works fine in 5.3.8 series, but not in 5.3.9. Oddly enough Intel Beta does work, which I don't remember it working before. Running latest 5.3.9.11

 

[erkme73]

I reached out to Ken and he seemed interested in learning more about the affected cameras. Specifically they are my older hikvision cubes and eyeballs. I forwarded ports for him so he can log into the camera directly to investigate.