Acusense (Hickvision) is not working

Jan 27, 2020
4
0
Los Angeles
Hello, I recently purchased Hikvision cameras with an NVR that supports Acusense 2.0, specifically because it claims to send notifications only when detecting humans and vehicles. However, at night, I keep receiving notifications triggered by flies.

Interestingly, we previously had other, less expensive camera systems from Amazon with lesser-known brands, and they didn’t send any false notifications.
Is this normal behavior for Acusense 2.0, or could there be an issue with the system?
I purchased it from a seemingly reputable seller on eBay: usacompua-corp.

Thank you for your help!
 
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Wait, what?
You bought a 16 channel system, NVR + 16 cameras for $24.69... off Ebay?