Adding DH-IPC-HDW5842T-ZE-S2 to Blue Iris

woodall70

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If this belongs in Blue Iris section, instead of here, let me know. First post, long time lurker. I hate that my first post is so long, but don't want to leave anything out. First CCTV system, although I do have a background in IT. Several months ago ordered five cameras (to start) from Andy and fairly new, used computer (i7, 11thgen, 32GB RAM, 512 Nvm ssd (Win10Pro and BI), two 8TB WD purple pros (cameras). Got busy with life and couple surgeries that put the install on hold until now. I ran all the wires, terminated and installed a couple of the cameras before I had surgery a week ago. I knew I was going to be down for a couple of weeks and wanted to at least get a couple of cameras up so I could play around with them and Blue Iris while I was recovering. Installed second NIC on BI computer and got everything setup for that and static IP's all around.

I went to add my first camera (woo hoo) in BI, 5842T from Andy, and this is what my camera config looks like before I click the inspect button:

BI Network Cam Config.png

Below is the output of the inspection process:

Opening 192.168.55.20 port 80...
HTTP Get / request...
OK
ONVIF GetSystemDateAndTime
2022-04-21T22:01:25.000Z
Requesting device information...
Bad response
GetCapabilities...
Querying services
Has Imaging services: /onvif/imaging_service
Has media services: /onvif/media_service
Has RTP_RTSP_TCP, requesting profiles
Has Event services: /onvif/event_service
Has WSPullPointSupport
RelayOutputs: 0
InputConnectors: 0
Has Device IO services: /onvif/deviceIO_service
AudioOutputs: 0
Opening 192.168.55.20 port 8999...
ONVIF GetSystemDateAndTime
HTTP 12029
Checking for common cameras...
Foscam FI86xx/98xx compatible?
Foscam FI89xx compatible?
Foscam FI9821 V2 compatible?
Foscam FI9821 media port compatible?
Cantonk port 34567?
RTSP port open?
RTSP port detected!
Done

Now BI will pull the camera in and it will show video in BI, but none of the actual settings that are on the camera are reflected in BI. After BI "inspects" the camera, the stream profiles are just like they were before I clicked inspect, empty. If I click on the drop down menus its the same, all blank. I just went ahead and deleted the camera, it just didn't seem right. I literally read over 10,000 posts easily when I first started this several months ago doing research and going down all kinds of rabbit holes on ipcamtalk forums. I rather enjoyed it and learned a lot, but that was several months ago lol. I've forgotten just about everything I did learn from all those posts and watching videos. I'm starting to sweat thinking I'm going to have to go back down all those rabbit holes again lol. So, I'm starting to think maybe its because the camera is a "newer" model. Keep in mind, I know less than nothing about CCTV lol. I start looking at all the settings when I logon to the camera via IE, and come across this gem:

ONVIF Auth.png

I switch it to off and click save, logout, and close IE. Go back to BI, add camera and voila, the inspection works as you would expect this time. See output below:

Opening 192.168.55.20 port 80...
HTTP Get / request...
OK
ONVIF GetSystemDateAndTime
2022-04-21T21:12:10.000Z
Requesting device information...
Manufacturer: Dahua
Model: DH-IPC-HDW5842T-ZE-S2
FirmwareVersion: 2.840.0000000.10.R, Build Date 2021-09-30
GetCapabilities...
Querying services
Has Imaging services: /onvif/imaging_service
Has media services: /onvif/media_service
Has RTP_RTSP_TCP, requesting profiles
profile token MediaProfile00000
profile name MediaProfile_Channel1_MainStream
profile source is 00000
profile source config is 00000
profile token MediaProfile00001
profile name MediaProfile_Channel1_SubStream1
profile source is 00000
profile source config is 00000
profile token MediaProfile00002
profile name MediaProfile_Channel1_SubStream2
profile source is 00000
profile source config is 00000
requesting URI for profile MediaProfile00000
RTSP URI: /cam/realmonitor?channel=1&subtype=0&unicast=true&proto=Onvif
requesting URI for profile MediaProfile00001
RTSP URI: /cam/realmonitor?channel=1&subtype=1&unicast=true&proto=Onvif
requesting URI for profile MediaProfile00002
RTSP URI: /cam/realmonitor?channel=1&subtype=2&unicast=true&proto=Onvif
Has Event services: /onvif/event_service
Has WSPullPointSupport
RelayOutputs: 0
InputConnectors: 0
Has Device IO services: /onvif/deviceIO_service
AudioOutputs: 0
Has PTZ service: /onvif/ptz_service
Done

I now have drop downs that I can select:

Net Config onvif auth off.png

At this point, I figure hey its because its a new camera and I'll have to disable the onvif auth for BI to inspect it properly. I'm satisfied and move on to the other camera I have installed, an IPC-T5442T-ZE. Try adding it to BI and the inspection process works fine! So, then I hop on IE and logon to the 5442. I'm thinking the onvif auth section is surely going to be set to "off", but to my surprise no, its on??

And just for good measure, here is the output from the 5442 inspection with onvif auth on in case you want to compare:

Opening 192.168.55.21 port 80...
HTTP Get / request...
OK
ONVIF GetSystemDateAndTime
2022-04-21T21:59:16.000Z
Requesting device information...
Manufacturer: General
Model: IPC-T5442T-ZE
FirmwareVersion: 2.800.15OG004.0.R, Build Date 2020-12-03
GetCapabilities...
Querying services
Has Imaging services: /onvif/imaging_service
Has media services: /onvif/media_service
Has RTP_RTSP_TCP, requesting profiles
profile token MediaProfile00000
profile name MediaProfile_Channel1_MainStream
profile source is 00000
profile source config is 00000
profile token MediaProfile00001
profile name MediaProfile_Channel1_SubStream1
profile source is 00000
profile source config is 00000
profile token MediaProfile00002
profile name MediaProfile_Channel1_SubStream2
profile source is 00000
profile source config is 00000
requesting URI for profile MediaProfile00000
RTSP URI: /cam/realmonitor?channel=1&subtype=0&unicast=true&proto=Onvif
requesting URI for profile MediaProfile00001
RTSP URI: /cam/realmonitor?channel=1&subtype=1&unicast=true&proto=Onvif
requesting URI for profile MediaProfile00002
RTSP URI: /cam/realmonitor?channel=1&subtype=2&unicast=true&proto=Onvif
Has Event services: /onvif/event_service
Has WSPullPointSupport
RelayOutputs: 0
InputConnectors: 0
Has Device IO services: /onvif/deviceIO_service
AudioOutputs: 0
Has PTZ service: /onvif/ptz_service
Done

So I guess in my really long winded post, my question is why does BI have a problem with the 5842 when the onvif auth is on and can't properly "inspect" it, but BI has no problem doing the same thing with onvif auth turned on for the 5442?
 

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wittaj

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When you get the bad response in the find/inspect so fast, that is usually a bad username or password.

What I suspect happened is you changed the admin password on the 5842 more than once and that is where it struggles.

What people don't realize is that there are two places for user and password - one under account and then you see a tab for ONVIF user - the same user/pw needs to be in both. Sometimes the camera gets confused when passwords are changed.

So you would have to go to the ONVIF user and delete the admin and re-add with the new password.
 

woodall70

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Dadgum, that was it. Yeah, I never even noticed the onvif user tab under the account section. Thank you much, that was easy!
 
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