Alerts/clear all not working in BI app in Android

elmo

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For about the last 6 weeks all of a sudden my alerts/clear all button in the Android app will not work. For example I get out in the yard or something without turning my cameras off, I'll have 50 alerts. I normally just look at the alert previews and clear all, but now I am having to go through and view each alert and delete one at a time which is very frustrating. This is the case whether I'm on the local network or away connecting via open VPN. BI software version is 5.3.5.1 (latest stable version)
 

aesterling

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I’ve been seeing a similar behavior for the past week.

When I watch each alert, they are marked viewed, but then when the app refreshes, some of the old alerts are marked new again.
 
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Wen

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Same thing here. You can swipe to the right on the Android BI screen and delete the alerts. Hasn't worked for a couple of months now.
 

elmo

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Same thing here. You can swipe to the right on the Android BI screen and delete the alerts. Hasn't worked for a couple of months now.
Thanks for the swiping tip. I didn't realize you can do that. I tried and you can swipe in either direction which is way better than having to view/delete each.

I don't like having a long list of alerts to filter through. I'd rather just look at what's there and delete as I go.
 
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