Amazon cheating Return

EMPIRETECANDY

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Hey guys

In the past weeks, we found some cheating happen when some people return the amazon orders, they return toy empty box and fake cheap PTZ as expensive PTZ SD5A425GA-HNR, i know who the guy is, this one is very new model and original labels is on it.
Because we have local US partner to check all returns before we make them refurbished. Return is fine, but if return some rubbish to cheat money this has big risk for YOU.

I already submit the cases to amazon, they have all details of your orders and who you are. Maybe someday you will get bad luck from amazon.

Appreciate most guys here return always in very good condition. Just the 0.001% part ruin the honest. :cool:


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IAmATeaf

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People might say with my username I can’t comment but … there does seem to be a lot of this going on with Amazon over the last year or so.

In other sites I’ve seen reports of people buying a laptop or phone and either getting an empty box or some other crap jn the box. I’ve also seen people who have returned an expensive item for Amazon to report that that wasn’t what they found when they opened the returned item.

Think Amazon rather than simply writing these sorts of things off now need to start investigating to see where items are getting switched or removed.
 

d5775927

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This is an old trick (sometimes people return bricks, to match the weight).
Amazon are too lazy/cheap to add inspection step, before seller ships and after customer return (possibly by screening).
 

Ri22o

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I have wondered how the return process works with items sold/shipped by Amazon and others that are sold/shipped by vendor/Amazon.

Do you receive all returned items? Do any of them stay with Amazon? Do you know who a return was from?
 

EMPIRETECANDY

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I have wondered how the return process works with items sold/shipped by Amazon and others that are sold/shipped by vendor/Amazon.

Do you receive all returned items? Do any of them stay with Amazon? Do you know who a return was from?
some guys say return and never return, lol. Some lost by amazon....
 

JDreaming

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I have a lot of respect for most of the forum members here who always helping people with security camera related problems with their own free time and seems very honorable compared to other forums. I'm a little stunned someone here will do such a despicable act to Andy. The fraudster needs to be name and shamed if Andy is 100% sure who did it.
 

Ri22o

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I have a lot of respect for most of the forum members here who always helping people with security camera related problems with their own free time and seems very honorable compared to other forums. I'm a little stunned someone here will do such a despicable act to Andy. The fraudster needs to be name and shamed if Andy is 100% sure who did it.
You could almost argue that the wrong item was returned by accident, but the fact there was a used, presumably broken, camera in the box shows this was likely intentional.

This is why I am curious how the return process works for vendor sales. I have tried to find how things work online, but not sure how accurate the information is.
 

JDreaming

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Returning an original item is no problem, but returning cheap crap and kept the expensive ptz is a scam/crime that should be persecuted to the fullest extent of the law. There seems to be more and more fraudsters gaming the amazon's easy return policy and ruining it for the the honest shoppers.:mad:
 

biggen

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It's getting really bad on Ebay as well too.
eBay is not great for sellers. Buyers have every advantage in the world on the platform. I have been selling just one item on eBay for the last 4 years or so. It's a simple item that I don't have to hardly package (its not breakable) and it was very cheap for me to acquire and my markup on it is about 500%. I literally throw in it a box, slap a label on it, and request a pickup. Occasionally, I'll get a "not as described" return which is horseshit of course. I describe everything 100%. I don't even fight the returns anymore as eBay will always side with the buyer. I just refund their money and block them from buying from me again.
 

duplo

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Here in germany the amazon return process is silly as it can be.

You dont need any outside packaging. No return labels. No paper with information inside the box. Nothing.

You just go to a UPS store (mostly bakerys or other small shops) .. give them the item as you want.. and show them the qr code on your phone.

in theory they should have shipping bags for the items and put the label outside.

sometimes they dont have and just put it on the item even if there is no box. if you come with more than one return then they sometimes mix everything up. sometimes there is more than one customer. sometimes they steal.

amazon dont care. just make it "easy" for the customer and complicated for third party shops on amazon. they dont check anything, only if they are the seller. just forward or throw in trash if seller want
 

Mike A.

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Here in germany the amazon return process is silly as it can be...
Same way here in the US now too. But they've eliminated the option to return it in the box for pickup/drop-off for free. You have to take it to one of their specified locations otherwise you pay something for the return.
 
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