Amcrest IP4M-1041B - getting substream and pan/tilt to work

Thank you @Flintstone61 - it is helpful to see that it is working for your GetSystemDateAndTime. When I set to 80, it just redirects to 443 anyway. Port 80 or port 554 didn't help - I tried with the PTZ ports as well. I also tried pretty much all the combinations of the drop down and ports, but I'm open to new ideas... Any time I do Find/Inspect it doesn't seem to properly identify the camera, and it resets my streams (I needed to manually set my Sub to /cam/realmonitor?channel=1&subtype=1 to get the substream to work).


1640804662054.png

403 means Forbidden, so perhaps it is a permissions problem? Initially I did have this camera attached to a restricted user that did not have PTZ. Now it is attached to a user with full permissions -
1640805152514.png

The only other web cam option I can find for ONVIF is this one - I've tried both Enable and Disabled, neither works.
1640805192389.png

The other thing I thought might help was Information -> Log, but it does not seem to log any of the 403 attempts to get to ONVIF.

@CarlosBarletta any ideas on how to debug this? How to get more logs? Is there perhaps a firmware update as well?

Thanks.
 

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Technically speaking, it’s an HTTP status code that means “access denied.” You may also see it appear as:

  • 403 forbidden
  • 403 error
  • 403 forbidden access
 
is https toggled on in the web gui?
 
have you run Amcrest IPconfig tool?
 
does the PTZ controls work from the Amcrest web gui? Oh nevermind i reread your OP.
send a screen shot of the network/ tcp/ip stuff. like port 3777, port 554, blah blah blah....something is set wrong.
 
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Here are the ports. Defaults, I think. HTTPS is enabled, and it made me create a cert. In Network, I also turned off UPnP if it was on - I forget if it was.
DA952BE7-29D5-48D8-8412-96269BEF1525.jpeg
 
have you tried turning off the Https and Cert? and then reconnecting via http. and then try the ptz controls
 
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@Flintstone61 you've solved it!

Once I turned off HTTPS in Amcrest web setup, Find/Inspect found the camera, and discovery succeeded all calls. I did need to uncheck 'use another ip/port' on the PTZ tab, as Find didn't automatically fix that for me (I had turned it on at some point). Here's what my PTZ and Video look like now -

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And in Setup in the camera web portal -
1642394582870.png
 
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Yeah I 've run into that once before. I just undid https that i had just turned on with a new Amcrest setup when the varifocal cam wouldn't respond.
 
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This still appears to be a problem. I'm running BI 5, latest Amcrest firmware, IP4M-1041W cameras. PTZ will not function from BI with HTTPS enabled on the cameras.
 
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