Not so stupid, IMO....yours truly didn't think of that.Stupid question but is the plastic off the lens?
Do you have the camera testing upside down? Maybe something inside is being kinked.
Since you are RMAing the thing, don't chase MP.
That is 8MP on a sensor designed for 2MP so a 2MP will be better all night long.
I have the 2MP and 4MP version of that camera and I night the 2MP is by far the better camera. 8MP on the same size sensor will be even worse than the 4MP.
Ideal MP/sensor ratio is even more important with a PTZ that can see a wide range of light conditions. Get something in green.
It is ok if low light isn't an issue, but to most here that is the intended use case.
What about a more powerful PTZ or is price a concern as well?
I just bought a used Axis P5635-E Mk ii on eBay to use for similar purpose (with GitHub - IQTLabs/SkyScan: Automatically photograph planes that fly by!). It's very smooth, auto focus is so-so, optical quality is good. Paid ~$270 shipped. Would like to find something better in your price range, be sure to post if you find something!