Anyone stopped receiving IOS alerts from DMSS in the past couple of days?

[psycik]

I can see on my firewall that it's getting traffic to port 8888 which was what was required for apples push notifications.

But haven't been getting any mesages to the phone since the past 2 days

 

[awonson]

@psycik No problems here - iOS DMSS notifications coming through here. You may find they start up again in a day. This has happened to me where I received no notifications for a day or two, then they begin working, so I assume it is the server the notifications are going to.

 

[psycik]

@psycik No problems here - iOS DMSS notifications coming through here. You may find they start up again in a day. This has happened to me where I received no notifications for a day or two, then they begin working, so I assume it is the server the notifications are going to.

Cheers thanks. I tried recreating the alerts on the app, so hopefully I haven't upset anything. But I can see them heading out my firewall.

 

[dcmkii]

yeh i haven't received any alerts as well for a few days

 

[psycik]

Maybe send feedback in the app as well. Hopefully they see that.

 

[wittaj]

I suspect it is an issue with the path to their server impacting people within a specific geographical region. We see posts like this from time to time here and is one of the disadvantages about having to rely on their server.

 

[psycik]

yeah if I could work out the structure of their messages so that you get the link directly to playback, I'd have replaced it years ago - if only to replace channel 1 with the name of the camera.

 

[TechBill]

Out of curiously

Are you using local device or signed into Dahua cloud account?

 

[psycik]

Local

 

[TechBill]

I am local and mine been working.

 

[psycik]

I am local and mine been working.

Where are you located, maybe it's regional. I'm oceania/Australiasia

 

[TechBill]

Where are you located, maybe it's regional. I'm oceania/Australiasia

Missouri, USA

 

[tundradude]

Mine stopped worked three days ago.

 

[Wing]

Same here. Stopped working over the weekend. Australia

 

[awonson]

Mine has been working all over the weekend and Monday but I noticed I did not receive a notification around 6pm Yesterday (Tuesday). But I received DMSS notifications last night at 9:30pm - there were four notifications at that time when my wife came home (one of them shown below):

 

[Wing]

Quick update. Notifications for Motion Detection have now started coming in but not for IVS yet.

 

[tundradude]

New update it seems to be working now.

 

[psycik]

Fingers crossed.

 

[steve457]

How do you setup your cameras and NVR to enable push notifications through DMSS? I found the setting in the DMSS app, but would I also need to enable something on the camera? I already have IVS setup on the camera and it sends me an email, just want to enable the alert on the app as well. I believe I would have to enable the alert type in the Alarm tab on the camera as well, is that correct?

 

[psycik]

How do you setup your cameras and NVR to enable push notifications through DMSS? I found the setting in the DMSS app, but would I also need to enable something on the camera? I already have IVS setup on the camera and it sends me an email, just want to enable the alert on the app as well. I believe I would have to enable the alert type in the Alarm tab on the camera as well, is that correct?

I think once the camera is recording an ivs rule, that just setting the phone notification handles it. I don’t think you have to turn on alarm or emails snapshot or anything on the camera