smoothie
Pulling my weight
- Dec 19, 2015
- 199
- 177
I would suggest an additional test to narrow the focus of the issue and the possible solution. Try controlling the PTZ cam from the BI PC, not from the phone on WiFi, and watch for disruption of the TV streaming. My guess is it will not occur.
4K can be quite demanding on a WiFi connection, the addition of the phone streaming video from the BI PC could be the straw that broke the camels back.
In a perfect world if you can hardwire the TV that would be superior in every way.
There are many different WiFi standards with many different bandwidth limits. As others have suggested replacing the ISP provided WiFi access point may well provide relief. That Modem is capable of 802.11n and 802.11ac WiFi at 2.4GHz and 5.0GHz. 802.11ac is faster than 802.11n and 5GHz is faster than 2.4GHz. The catch with frequency is 2.4GHz has better penetration of walls and such but 5.0GHz is faster if obstructions aren't an issue.
By default many WiFi access points name both the 5.0GHz and 2.4GHz networks the same name. Only by looking at the specific connection details on the TV can you determine which network you are actually using and some TVs do not show this information. I would suggest changing the SSID/WiFi network names to reflect their frequency such as TellMyWiFiLoveHer2 and TellMyWiFiLoveHer5 instead of both being called TellMyWiFiLoveHer. This way you can be sure which network you are connecting to on your TV. Once you are sure the TV is on 5.0GHz repeat the tests using the phone on WiFi see if the issue persists.
Additionally not all streaming 4K is created equal. Depending on the level of compression and codecs involved different 4K streams from different providers and even different 4K titles from the same provider can vary significantly in bandwidth usage.
4K can be quite demanding on a WiFi connection, the addition of the phone streaming video from the BI PC could be the straw that broke the camels back.
In a perfect world if you can hardwire the TV that would be superior in every way.
There are many different WiFi standards with many different bandwidth limits. As others have suggested replacing the ISP provided WiFi access point may well provide relief. That Modem is capable of 802.11n and 802.11ac WiFi at 2.4GHz and 5.0GHz. 802.11ac is faster than 802.11n and 5GHz is faster than 2.4GHz. The catch with frequency is 2.4GHz has better penetration of walls and such but 5.0GHz is faster if obstructions aren't an issue.
By default many WiFi access points name both the 5.0GHz and 2.4GHz networks the same name. Only by looking at the specific connection details on the TV can you determine which network you are actually using and some TVs do not show this information. I would suggest changing the SSID/WiFi network names to reflect their frequency such as TellMyWiFiLoveHer2 and TellMyWiFiLoveHer5 instead of both being called TellMyWiFiLoveHer. This way you can be sure which network you are connecting to on your TV. Once you are sure the TV is on 5.0GHz repeat the tests using the phone on WiFi see if the issue persists.
Additionally not all streaming 4K is created equal. Depending on the level of compression and codecs involved different 4K streams from different providers and even different 4K titles from the same provider can vary significantly in bandwidth usage.