beepsilver
Getting comfortable
Had this problem for months and Ken and I can't figure it out. Hoping someone has dealt with this, sees the same issue or knows how to resolve--thanks in advance.
Dedicated BI machine. My cameras cycle every 15 seconds in a 1up, 1:4 layout configuration. At some random point during the day/night, autocycle stops and the camera in the first layout position is stuck displaying substream until I click on another camera to get autocycle going again. It's as if I've clicked the mouse on a blank space between cameras.
I'm running as a service with no additional camera groups other than default 'all cameras'.
Only run Windows Defender for protection
Excluded .bvr extensions, files and folders IAW the help file
Support data:
Version: Release 5.4.4.2 x64 (4/30/2021)
Service: Yes
License:
Name:
Email:
Support: Extended
Expires: 12/1/2021 1:43:18 PM
WAN:
OS: Windows 10 Pro
CPU: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz [23%]
RAM: 2.94G/15.7G
Clips: 7233 items, 3.32T/3.32T
Storage: E: +319.0G
Faulting application name: BlueIris.exe, version: 5.4.4.2, time stamp: 0x608c1829
Faulting module name: ntdll.dll, version: 10.0.19041.928, time stamp: 0x9bed63d6
Exception code: 0xc0000374
Fault offset: 0x00000000000ff0b9
Faulting process id: 0x14e4
Faulting application start time: 0x01d73ddbe8106197
Faulting application path: C:\Program Files\Blue Iris 5\BlueIris.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: f0d56495-f98e-4105-8107-02e23827cce5
Faulting package full name:
Faulting package-relative application ID:
Things Ken and I have tried (Ken remoted in):
Updated codecs
sfc /scannow with no file integrity issues
Activated Red shield but problem continued
Disabled 'Solo selected camera'
Unchecked 'Favor cameras/groups which are triggered or sensing motion'
Unchecked 'Always switch to selected camera (manual mixing mode)'
Only run Windows Defender for protection
Excluded .bvr extensions, files and folders IAW the help file
Dedicated BI machine. My cameras cycle every 15 seconds in a 1up, 1:4 layout configuration. At some random point during the day/night, autocycle stops and the camera in the first layout position is stuck displaying substream until I click on another camera to get autocycle going again. It's as if I've clicked the mouse on a blank space between cameras.
I'm running as a service with no additional camera groups other than default 'all cameras'.
Only run Windows Defender for protection
Excluded .bvr extensions, files and folders IAW the help file
Support data:
Version: Release 5.4.4.2 x64 (4/30/2021)
Service: Yes
License:
Name:
Email:
Support: Extended
Expires: 12/1/2021 1:43:18 PM
WAN:
OS: Windows 10 Pro
CPU: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz [23%]
RAM: 2.94G/15.7G
Clips: 7233 items, 3.32T/3.32T
Storage: E: +319.0G
Faulting application name: BlueIris.exe, version: 5.4.4.2, time stamp: 0x608c1829
Faulting module name: ntdll.dll, version: 10.0.19041.928, time stamp: 0x9bed63d6
Exception code: 0xc0000374
Fault offset: 0x00000000000ff0b9
Faulting process id: 0x14e4
Faulting application start time: 0x01d73ddbe8106197
Faulting application path: C:\Program Files\Blue Iris 5\BlueIris.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: f0d56495-f98e-4105-8107-02e23827cce5
Faulting package full name:
Faulting package-relative application ID:
Things Ken and I have tried (Ken remoted in):
Updated codecs
sfc /scannow with no file integrity issues
Activated Red shield but problem continued
Disabled 'Solo selected camera'
Unchecked 'Favor cameras/groups which are triggered or sensing motion'
Unchecked 'Always switch to selected camera (manual mixing mode)'
Only run Windows Defender for protection
Excluded .bvr extensions, files and folders IAW the help file
Last edited: