Axis Q6114-E - Faulty Ethernet

[jaepearce]

Hi There
just wondering if anyone could help me with fixing a camera that has had water ingress on thru the ethernet port?
Water has gotten thru the plastic sheath of cable down thru to the pins.
I have cleaned all the RJ45 Copper terminals with contact cleaner but looks like there is gunk stuck underneath the pins.
What would be the process to dis-assemble the camera to get behind the back housing of the camera.

Also.. I have Power to camera over PoE, but I have no ethernet activity hense this post

see photo attached

 

[VorlonFrog]

Try some DeOxit D5 spray. Apply it well and liberally, wait several minutes for it to work, then plug in and out several times to clean the contacts.

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CAIG DeoxIT D5S-6 Spray 5 oz. with Perfect StrawDeoxIT® D-Series – Contact Cleaner & RejuvenatorCAIG DeoxIT is a must have for preserving and lubricating connectors, but also improves conductivity of contacts. If the metal surface is discolored and the corrosion is severe, DeoxIT dissolves the...

www.parts-express.com

 

[Valiant]

Axis PTZ's usually come with a specialised connector in the box to ensure waterproofing. Some installers stick to their old ways and may have ignored it.

Was it used ?

 

[jaepearce]

The connector wasnt the above one.
I think pin 3 from the righthand side may also be broken. It feels a strangely loose compared to others. There is no spring back into top position after it's been pressed down.
Has anyone got a tear down instruction guide of camera so could potentially check the pcb that connector mates to.
Thanks for the help so far.
Also I'll try using deoxit as soon as I return home next week.