B.I. support and Digital River payments !

J

juliand

Getting comfortable
Apr 9, 2019
412
626
S.E.Fla.
It seems Digital River is not involved with B.I. payments anymore according to an email I just received. Should there be any thing on our end we need to do for now, as long as our working desk top program is up to date with extended support?
 
See this thread:

Blue Iris Update Bot

Thread 'MyCommerce/Digital River meltdown'

Due to non-payment, perhaps their impending bankruptcy, we have had to expedite our separation from MyCommerce/Digital River. For new licenses and maintenance renewals, please use the new purchase links found on this website or the ones found in version 5.9.8 or newer.

The very painful fact is that if you purchased any Blue Iris product through MyCommerce/Digital River since July 1, 2024, we have not received any of this money. This has been an extremely stressful time here, considering that more than 1/4 of a year’s revenue is being withheld, and we must consider the possibility of...
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Make sure that you are not setup for automatic renewal/payment on MyCommerce/Digital River, they may try to process a renewal which you would be billed for, but BI will not get the payment!
 
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Yep, thanks, I removed them from P.P. my last invoice was from 7/26
I hope the B.I. guys get what's coming to them.
 
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