Ran the installer and it needed the C++ redistributable installed, so I performed that install and rebooted as instructed when it completed. BI installation resumed, but said the C++ wasn't installed correctly. Repairing doesn't fix it. I'm stuck in an infinite loop or repair > not installed correctly. Windows 11.
BI 6.0.4.8 Install Failing
- Thread starter redpoint5
- Start date
CCTVCam
Known around here
- Sep 25, 2017
- 3,211
- 4,152
If you think it's a Windows problem, run DISM commands to repair system files. That might be your best chance. Otherwise in the absence of a full system back up prior to installtion (do you have backup software or Windows Restore on?), you're looking at a clean installation of Windows & days reinstalling / configuring everything. My advice, start small. Run Chkdsk. If no joy, run DISM and DISM cleanup command. If No Joy look for a Restore Point. If no joy use a software backup point if you are using backup software. If no joy consider your position vis a vis a Windows Installation and the options. Again start small - re-install Windows with files intact option. Then escalate from there if unsusccessful. Going Nuclear in round 1, will simply cause you pain.
DLONG2
Known around here
- May 17, 2017
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- 470
DLONG2
Known around here
- May 17, 2017
- 794
- 470
Thanks, wittaj. I upgraded from 5 to 6 with no issues. In my case I run BI as an app rather than as a service. Also, I used Grok to get the required steps, basically to first download the settings as a precaution.