BI GUI perpetually stuck

Another comment saying 3 to 5 years but of course it's not specific to the manufacturer or line of drive. Well, four years would be right in the middle. I realize some people have drives that continues for many more years. Maybe like a dog. Average life may be 12 years but some die at 8 years and others at 16.

 
Yeah, those MTBF numbers are based on aggregate numbers. Sometimes you're the one on the bad side of that. Doesn't make you feel much better that a disease, accident, failure, or whatever has low overall chance of happening when you're the one that it happens to happen to.
 
I ordered a 10TB purple drive last night from Amazon just in case. It'll be replacing this 6TB drive. I had about 5 cams starting off but now I'm up to 11 cams so an extra 4TB will be welcome.
 
  • Like
Reactions: Mike A.
I have had surveillance cams and DVRs/NVRs/BI for over 14 years and have only had one drive failure and that was some lower end HDD that came in the big box store DVR that I moved into like 3 other systems as I upgraded and that lil cheap thing went on for 10 years LOL.
 
  • Like
Reactions: Flintstone61
I have had failing SATA drives cause machines to freeze temporarily (like for a few seconds every day) but it is surprising that it could cause boot failure.

If you want to be sure, you could try plugging in the drive while the system is already on. Most SATA interfaces support "hot plugging" like this. Then run a program called gsmartcontrol and use it to run tests on the drive and check its stats.
 
I have had failing SATA drives cause machines to freeze temporarily (like for a few seconds every day) but it is surprising that it could cause boot failure.

If you want to be sure, you could try plugging in the drive while the system is already on. Most SATA interfaces support "hot plugging" like this. Then run a program called gsmartcontrol and use it to run tests on the drive and check its stats.

I hot plugged it and it is accessible with gsmartcontrol. Is there something specific I should look for while running the test. Anything you recall as being a key metric to check or anything in the logs specific that I should look at?
 
Last edited:
I've got the POE switches


I hot plugged it and it is accessible with gsmartcontrol. Is there something specific I should look for while running the test. Anything you recall as being a key metric to check or anything in the logs specific that I should look at?

There will be a tab with a bunch of stats on it, just try to make sense of those. Reallocated sectors or pending sectors are signs of early failure. But then I'd do a short SMART test and then a long SMART test and see if they pass.

Of course that stuff mainly tells you the health of the mechanical parts. If having the drive plugged in makes the system unstable, then it could be the controller board going bad.
 
There will be a tab with a bunch of stats on it, just try to make sense of those. Reallocated sectors or pending sectors are signs of early failure. But then I'd do a short SMART test and then a long SMART test and see if they pass.

Of course that stuff mainly tells you the health of the mechanical parts. If having the drive plugged in makes the system unstable, then it could be the controller board going bad.

Thanks. I'll post some screen shots.
 
I see actual run time puts this at 3.25 years of service. I haven't delved into any of these reports but thought I'd just post some screenshots incase anyone sees anything alarming. The Error Log only will show the most recent 24 flagged errors. They don't look good but then again I haven't figured out specifically what they are the result of. Maybe the disk is dying or maybe these from where I hit the power power when the system appeared to be stuck loading the BI GUI. All of them are from when there was 28,613 hours on the drive. In other words....all within the same hour of operation. All 24 error specify they happened at "disk power-on". The drive is now reporting 28,617 hours on it.....so, 4 hours have gone by without any new errors.

1676729692775.png1676729743370.png1676729774679.png
1676729876352.png
 
Last edited:
The system did allow me to reformat the drive. I reformatted it with 1024K cluster size. The system will now power up with the drive plugged in and doesn't hang anymore.
 
you still getting the 10TB?
 
you still getting the 10TB?

I don't know what I'm doing now....LOL! Now that I have everything hooked back up it's acting crazy again MF%#@%&!!!!!! :rofl: :rofl: :rofl: I may have spoke too soon when I said 4 hours and no HD errors. Welp, looks to be more errors being logged now. Maybe errors only show up under loaded conditions.
 
  • Like
Reactions: fenderman
my 4 Tb Purp is showing some 140 reallocation sectors in the SMART reporting....it's about 3 years old, and has lived outside all its life in 2 diff DVR/NVR's.
probably on its way out.
 
  • Like
Reactions: Sybertiger
Some of y'all might recall that issue I had last year with a new 6TB purple drive I bought on Amazon for a BI system I was building for my parents. Somehow the lock bit got set on that thing only after a few hours (as I recall). I ended sending it back to Amazon then bought a 8TB drive for them. That 8TB has been working fine in the parents BI system.
 
  • Like
Reactions: Flintstone61
New 10TB WD purple drive just arrived. Maybe I'll be back in business in a few mins. Just putting some screenshots in here for a "healthy" drive if someone comes back later to see what the reports look like.

1676928890856.png
1676928930574.png
1676929206921.png
1676928968106.png