BI IOS App only shows alerts from 1 of 2 cameras

Mel Patto

Getting comfortable
Mar 8, 2016
Reaction score
Syosset, New York
I hope I can explain this so it makes sense. The BI desktop app shows alerts from both Rear & FrontBI Alerts.JPG
The Ipad app shows only the rear camera alerts
Ipad Alerts.PNG
But if I go to the cameras on the ipad I can see the front alerts
Ipad Camera alerts.PNG
The same thing is happening on my IPhone also so I think I must have changed something in the desktop app but have no clue as to what. Any help would be appreciated. I have been at this for hours with the help files but cant figure it out.