BI lost connection to IP Camera.

[Carlos Arruda]

Hi all.

Firstly, many thanks for all the help in my previous and first post.

Secondly, I have started to have to restart BI server as it looses connection to the camera.

Error reads;

No signal
Error: 8000274c (timeout; check IP address and port) 0

Anybody had this issue in the past and what made it better?

Thanks in advance.

Regards,
Albert

P.S: I have just established that I can still control the camera pan & tilt on the BI server. I was logged on directly to the camera's own web server and could see image moving as I was pan/tilting on BI. So it is just the video I am loosing.

 

[fenderman]

What model is the camera?

 

[Carlos Arruda]

Hi.
The camera is a Foscam FI9826W.
It has worked fine for a few days and also no changes have been made to the server.
Thank you.
Albert

 

[bp2008]

See if you can get a firmware upgrade for the camera. Also check your watchdog settings in BI for that camera, as this should not require you to restart BI to get the video back.

 

[Carlos Arruda]

See if you can get a firmware upgrade for the camera. Also check your watchdog settings in BI for that camera, as this should not require you to restart BI to get the video back.

I have been through the watchdog feature which I must say is quite nice.

I am trying now to have text sent out to my O2 phone in the UK but with no success yet.

The e-mail is fine and gets sent out but it would be nice if I could get the txt too.

I need to explore this software to its full potential before buying.

Thanks for helping.

Regards,
Albert

 

[fenderman]

Read this tread http://www.ipcamtalk.com/showthread.php?1190-SMS-sending-not-working&highlight=text
You need to have your cellular provider assign an email address to the account, this is standard in the US but not other countries.

 

[Carlos Arruda]

Read this tread http://www.ipcamtalk.com/showthread.php?1190-SMS-sending-not-working&highlight=text
You need to have your cellular provider assign an email address to the account, this is standard in the US but not other countries.

Hi.

I have been with O2 customer support here in the UK and I was advised that they stopped email services from November last year.

Is there and alternative FREE solution to receiving free text alerts from BI?

Remains to be seen.

Thanks

 

[fenderman]

Not that i am aware of, its a defect in your carrier not blue iris...better then text is using the blue iris app and getting push notifications....or just use email...set up a separate gmail account just to receive messages...will be much better than text..

 

[Carlos Arruda]

In the past we did do had an e-mail with O2 like mobilenumber@o2.co.uk but this has been confirmed not to be the case any more.

The reason I wanted receiving texts is due to data allowance which at the moment I only have 500MB.

On a normal month I don't even use 100MB to be honest but with this app testing I am down to my last 19MB of data allowance.

I'll have to have a look at the push notifications or if anything then an e-mail.

If I stay away from constantly accessing the camera via the app, I should be fine for data for emails.

Thanks everyone.

Regards,
Albert