12/5/2019
Hi All, Happy Holidays. Ok I been a Blue Iris user for a long time with little issues. I was running BI4 and windows 7 with BI4 it in the startup folder when system booted also Norton Security Virus. Along with my Samsung Android with blue iris app to keep track of house when gone. Worked Great. But then win 7 is half in the grave with no support after Jan 2020, so had to migrate up to new HP system with Win 10. I added Norton 360 software. in a nut shell is everything is great, BUT I cannot connect to my blue iris on my Samsung android. I can if i come in the house and phone connects to the home wifi, but anytime I am on the 4 or 5g is says it cannot connect. run the connection wizard and it fails on the open port to the internet, the canyouseeme thing. well thinking it was my firewall Norton came in and took it all down and tried but same thing. so they feel its not them, So where to now is my question to all of you. been on this way to long to not having it working. So HELP PLEASE! Router? I really don't know what to do at this point. Only change has ben the new HP computer with wins 10 cell all the same and internet and router the same. Thanks Gary
Hi All, Happy Holidays. Ok I been a Blue Iris user for a long time with little issues. I was running BI4 and windows 7 with BI4 it in the startup folder when system booted also Norton Security Virus. Along with my Samsung Android with blue iris app to keep track of house when gone. Worked Great. But then win 7 is half in the grave with no support after Jan 2020, so had to migrate up to new HP system with Win 10. I added Norton 360 software. in a nut shell is everything is great, BUT I cannot connect to my blue iris on my Samsung android. I can if i come in the house and phone connects to the home wifi, but anytime I am on the 4 or 5g is says it cannot connect. run the connection wizard and it fails on the open port to the internet, the canyouseeme thing. well thinking it was my firewall Norton came in and took it all down and tried but same thing. so they feel its not them, So where to now is my question to all of you. been on this way to long to not having it working. So HELP PLEASE! Router? I really don't know what to do at this point. Only change has ben the new HP computer with wins 10 cell all the same and internet and router the same. Thanks Gary