camera missing from index

[cltbwc]

I lost a bunch of equipment from a lightning strike including a camera. 3 weeks later I finally got the camera replaced. I updated the camera entry in the BI interface and it's recording nicely. However, browser and mobile indexes do not show the camera. In the Android app, the camera shows in the individual view but it's not in the index or as I scroll through each camera. I have to select the individual camera to view.

How can I resolve the issue?

 

[Mike]

Did you try to hard reset the camera or update the firmware?

 

[cltbwc]

Thanks very much for the reply. Yes, I tried a hard reset, but not a firmware update. I'm trying to keep all of my cameras on the same level.

I decided to delete the camera and re-add it which resolved the issue.