I have two ip cameras that worked flawless for years until 3 days ago one of them stopped working. I have no idea what to do. Is it because I have to upgrade the software? I bought the BI software in 2017 or 2018. I'll provide additional information if needed
Camera stopped working
- Thread starter jameshtx
- Start date
Not at all.
More info needed:
- How are the cameras powered?
- Make and model of the offline cam?
- Are the cams mounted outdoors?
- Are the cameras hardwired?
- Are the cams' IP's static?
Are the LEDs on the POE switch indicating the same for both cams?
Can you mark the cables at the switch then swap them to see if the problem follows a port on the switch?
Can you mark the cables at the switch then swap them to see if the problem follows a port on the switch?