Hey everyone new here, so here’s my question. I’m installing a bunch of ip cameras (Speco brand) on a Honeywell NVR. I’m installing them at a decent size factory. The cameras run to a Poe switch then from there back to the nvr location connecting to a small 4 port switch then to the nvr itself. My issue is when I connect the factory’s network/internet to the 4 port switch I lose all my cameras on the nvr. This only happens when it’s plugged up with the network. The cameras don’t stop working but they change up IP address and for whatever reason the Honeywell nvr won’t recognize them. I think it’s having a ip conflict but not sure on how to go about fixing it. Any suggestions?
Cameras Drop out when on network.
- Thread starter MacG
- Start date
ProTapper
Getting the hang of it
You likely have different IP ranges and/or a subnet on your factory/switch network and your NVR.
While you have access to the cameras and their settings, likely within the NVR, set them to a static IP and not DHCP. Once you toggle that option, you have to assign an IP that is on the same IP addresses and subnet range as your factory network. If this is the issue, and you successfully changed and set the IP of the camera, you should have access to the cameras from the switch now.
If the NVR doesn't give you this option, then do the reverse. Knowing the IP from the NVR, connect your cameras to the switch and set the IP range of your network interface using to connect the switch to that IP range of the cameras. Then you should be able to connect to the cameras settings. Set the static IP to the factory network and then reserve the adapter settings of your switch to the original, factory IP range...
Good luck!
While you have access to the cameras and their settings, likely within the NVR, set them to a static IP and not DHCP. Once you toggle that option, you have to assign an IP that is on the same IP addresses and subnet range as your factory network. If this is the issue, and you successfully changed and set the IP of the camera, you should have access to the cameras from the switch now.
If the NVR doesn't give you this option, then do the reverse. Knowing the IP from the NVR, connect your cameras to the switch and set the IP range of your network interface using to connect the switch to that IP range of the cameras. Then you should be able to connect to the cameras settings. Set the static IP to the factory network and then reserve the adapter settings of your switch to the original, factory IP range...
Good luck!
IAmATeaf
Known around here
The factory network has DHCP server so the cams IP is changing to whatever the factory uses.
If they have networking specialist or support staff you should really be talking to them before plugging/bridging the cams into the main network.
Also what do you want to achieve by plugging the cams into their main network is another question that needs to be answered.
If they have networking specialist or support staff you should really be talking to them before plugging/bridging the cams into the main network.
Also what do you want to achieve by plugging the cams into their main network is another question that needs to be answered.
The NVR needs to be on the network so they can view the cameras from some PCs in the factory. Also I’ve done work here in the past for them they don’t have anyone who does their IT at least that’s what they say, but some how no on there knows anything about the network.
IAmATeaf
Known around here
No idea why that didn’t occur to me, getting slower in my old age 
It might be possible to plug the main network port on the NVR into their factory network and then configure the NVR to use a separate network for the cams.
The NVR must be providing DHCP services in order to provide an IP address to the cams so try keeping the cams on their own network but I don’t know anything about the NVR so you’ll have to look through the NVRs admin guide.
So plug the main network connection on the NVR to factory network but make sure that the cams and their switches aren’t connected to the factory network.
It might be possible to plug the main network port on the NVR into their factory network and then configure the NVR to use a separate network for the cams.
The NVR must be providing DHCP services in order to provide an IP address to the cams so try keeping the cams on their own network but I don’t know anything about the NVR so you’ll have to look through the NVRs admin guide.
So plug the main network connection on the NVR to factory network but make sure that the cams and their switches aren’t connected to the factory network.
I am not trying to slight your ability or your intent but because this involves a factory I think it best for you to consider getting the help of a local expert. If you are having to ask for help with what is a simple LAN / Intranet IP scheme then you should not be attempting to connect your company's network to the IP cameras and NVR along with the Internet. You don't want to be the one they could blame for a ransomware attack, even if your actions have nothing to do with it....I can almost guarantee you'd be blamed.
For local help and pricing, I suggest you do this: Go to the Better Business Bureau here. Up at the top, type in to search for "video surveillance systems" or similar and type in your city, state. I suggest you deal only with the ones accredited by the BBB and with an A+ rating.
I also suggest the category "video surveillance systems" instead of "computer networking" because most people that have worked with IP-based cameras and NVR's have some network savvy but many computer network specialists have NOT dealt with IP-based surveillance devices. Of course, YMMV.
Call several and explain your situation and if they tell you they can handle, then ask for a quote. Hopefully your company will approve the quote.
IMPORTANT: If your company insists that you perform the work yourself, I would NOT do it without having the company sign a waiver that absolves you of any liability. This likely will require you to consult an attorney.
If you think I'm over reacting, then you have not been paying attention to recent news articles. The cyber attacks that install ransomware are not going after home networks, they are going after factories, meat processors, health care providers, hospitals, pipelines....companies with money that stand to lose more if they don't pay the ransom.
For local help and pricing, I suggest you do this: Go to the Better Business Bureau here. Up at the top, type in to search for "video surveillance systems" or similar and type in your city, state. I suggest you deal only with the ones accredited by the BBB and with an A+ rating.
I also suggest the category "video surveillance systems" instead of "computer networking" because most people that have worked with IP-based cameras and NVR's have some network savvy but many computer network specialists have NOT dealt with IP-based surveillance devices. Of course, YMMV.
Call several and explain your situation and if they tell you they can handle, then ask for a quote. Hopefully your company will approve the quote.
IMPORTANT: If your company insists that you perform the work yourself, I would NOT do it without having the company sign a waiver that absolves you of any liability. This likely will require you to consult an attorney.
If you think I'm over reacting, then you have not been paying attention to recent news articles. The cyber attacks that install ransomware are not going after home networks, they are going after factories, meat processors, health care providers, hospitals, pipelines....companies with money that stand to lose more if they don't pay the ransom.
SpacemanSpiff
Known around here
Sadly, the issue @TonyR mentioned is a harsh reality. Whether doing a 'favor' or getting paid for IT services to friends, family, small local businesses, or even helping out your employer. It's all well and good until production stops, or the home business loses money due to IT related outage or issue. One could find themselves in a deep pile of unpleasantries that may include legal repercussions.
3 weeks of some serious stress when a local business I had helped in the past experienced a loss of 5 figures in a phishing style incident. I had to meet with the owner & detective for a formal investigation interview. Ultimately, I was not in any way liable for the incident, and lawsuits were filed against those who were negligent for their actions. The party(ies) who launched the attack were never found nor identified.
It was an eye opener, and since then I have a completely different mentality towards activities of this nature. No signed agreement is completely bulletproof, but having no agreement is NOT a smart choice. Cover your a$$!
Sorry 'bout the thread hijack OP
3 weeks of some serious stress when a local business I had helped in the past experienced a loss of 5 figures in a phishing style incident. I had to meet with the owner & detective for a formal investigation interview. Ultimately, I was not in any way liable for the incident, and lawsuits were filed against those who were negligent for their actions. The party(ies) who launched the attack were never found nor identified.
It was an eye opener, and since then I have a completely different mentality towards activities of this nature. No signed agreement is completely bulletproof, but having no agreement is NOT a smart choice. Cover your a$$!
Sorry 'bout the thread hijack OP
IMO, we're both trying to offer the best advice considering the circumstances of his situation; others may not agree.
Someone like yourself that has been close to such an event has valuable input.