Can my fixed cameras trip my tracking camera?

[Mike A.]

Damn... Now mine is doing weird shit. lol Keeps going back to the preset where the spotter sends it.

Let me figure out what I messed up playing with it. I think that I may have created a loop in the groups, e.g., triggering the spotter cam from the PTZ when the spotter can triggers the PTZ. I need to get some things done here. I'll get it fixed and let you know.

But, yes, same as yours other than preset number and break time and I have some other unused groups shown.

Edit to add:

Ahhhh... found it. The IR on the PTZ was retriggering the spotter when it started moving back to where it should be so keeps bouncing back and forth. The way that I normally run it is a little more complicated with some profiles that I disabled and different motion zones.

But again, yes, the above looks OK to me.

 

[Mike A.]

Maybe try increasing the resume cycle time. Like 60 seconds as a test.

 

[sdl0311]

Maybe try increasing the resume cycle time. Like 60 seconds as a test.

Unfortunately, still no luck.

 

[wittaj]

Occasionally mine gets wonky too and just today as a matter of fact. I have placed in the schedule a couple of times for it to force the PTZ to my preset if it gets off, but it could still go hours looking at a different preset.

And sometimes a good ole reboot of the computer fixes it LOL as it did today.

 

[Mike A.]

How about the end trigger time

Unfortunately, still no luck.

Make sure the "home" preset you're moving back to works when called directly?

Also make sure that you hit OK before doing the Trigger now if you've made any changes.

I can't think of anything else to check.

 

[sdl0311]

How about the end trigger time


Make sure the "home" preset you're moving back to works when called directly?

Also make sure that you hit OK before doing the Trigger now if you've made any changes.

I can't think of anything else to check.

How do I check the "home" preset when called directly? I have it set that both fixed cams are set as spotter cams. The "home" preset is already positioned on my driveway fixed cam (preset 1/home). I can trigger the front door, which moves the ptz to that spotter cam. I can then trigger the driveway cam, it will go back to that cam as well. The issue I'm having is when the front door cam is triggered, I want the PTZ to check that preset (preset 3), then go back to driveway (preset 1) on its own.

 

[Mike A.]

How do I check the "home" preset when called directly?

In BI, select the cam. Then below on the main BI screen where there's a row of numbers. Click that number. Give it a few seconds, usually doesn't move right away.

Also can right-click in the cam frame, PTZ/control at the bottom, Preset position,

I have it set that both fixed cams are set as spotter cams. The "home" preset is already positioned on my driveway fixed cam (preset 1/home). I can trigger the front door, which moves the ptz to that spotter cam. I can then trigger the driveway cam, it will go back to that cam as well. The issue I'm having is when the front door cam is triggered, I want the PTZ to check that preset (preset 3), then go back to driveway (preset 1) on its own.

That's exactly what mine does (though varies some depending on time of day). PTZ normally is looking at driveway. If front door cam triggers, PTZ moves to view front door. If another cam at side of house triggers, it moves there. Sits there for N time. Then returns back to driveway after.

 

[sdl0311]

Thanks Mike, I tried calling it to the different presets directly, and that all works fine. I'm willing to bet it's a simple setting that I clicked or needs clicked that I'm missing. I'll keep playing with it. I might even try defaulting/resetting the PTZ settings in dahua to start over. My ptz is still in its testing location, so haven't permanently mounted it yet. STill learning; but you, Wittaj, and other posts have helped me learn a lot about this PTZ and its capabilities! Thanks again for your time!

 

[Mike A.]

One other thing that I thought of looking at it again...

I have my PTZ running on a schedule to move to different places depending on profiles/schedule. I didn't think it needed it but maybe the "Resume cycle/schedule" needs to have the cam cycling/scheduled in order for there to be something to return too.

Try setting up a schedule where the cam is in the "home" position during whatever time. Can set it there all the time to test. See if it then returns to that. Look on the Schedule tab, then the "Event schedule" button at the bottom

 

[sdl0311]

One other thing that I thought of looking at it again...

I have my PTZ running on a schedule to move to different places depending on profiles/schedule. I didn't think it needed it but maybe the "Resume cycle/schedule" needs to have the cam cycling/scheduled in order for there to be something to return too.

Try setting up a schedule where the cam is in the "home" position during whatever time. Can set it there all the time to test. See if it then returns to that. Look on the Schedule tab, then the "Event schedule" button at the bottom

Mike, you're the man! I set the schedule to a random time, and now it works! Is it supposed to be that way or should I set for a particular time? Not sure how this works, but so far it does! Thanks again Mike!

 

[Mike A.]

Great. Yeah, I didn't think about that earlier.

You can set the schedule however you want. If you want it to do the same thing all the time, then I guess you'd make that whole box green and then on the event tab set it to be in the "Home" preset position all the time starting at some time.

Makes more sense if you think of it as I have mine with two different presets that it moves to. During the day I have mine pull back to a wider view of the yard. At night it zooms in closer to watch cars in the driveway. From either position, it will swing when triggered as above. So on that second "Event schedule" screen I have two entries which correspond to day/night positions. With one, as I said I guess you'd just make one whenever to satisfy the requirement for it to be scheduled. Don't think it really matters when in that case.

 

[wittaj]

I have my schedule set similar where it zooms in more at night...and then in middle of night zooms in more, recognizing that the spotter cams are always there to spin it where needed.

I have found at night if you give the zoom a head start on an area, you tend to have better luck with a capture unless you have a ton of light.