Can`t activate camera

mikislv

n3wb
Jul 11, 2024
5
0
Latvia
Hi! I have a problem that i cant initialize camera. I put on password and email and try to save, but save button dosnt work at all.
 

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What browser are you using?
Try Pale Moon 32 bit or Internet Explorer, as below:

How to enable native Internet Explorer in Windows 10 and 11:
  • Open Notepad:
  • Copy then paste the single line of code below into Notepad:
  • eObject("InternetExplorer.Application").Visible=true
  • Save as OpenIE.vbs
  • Make sure the the file name ends in .vbs not .txt, If it ends in .txt you must rename to .vbs
  • Create a shortcut to the above file and double-click it anytime you want native Internet Explorer.
 
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What browser are you using?
Try Pale Moon 32 bit or Internet Explorer, as below:

How to enable native Internet Explorer in Windows 10 and 11:
  • Open Notepad:
  • Copy then paste the single line of code below into Notepad:
  • eObject("InternetExplorer.Application").Visible=true
  • Save as OpenIE.vbs
  • Make sure the the file name ends in .vbs not .txt, If it ends in .txt you must rename to .vbs
  • Create a shortcut to the above file and double-click it anytime you want native Internet Explorer.
none of Your solution worked :(
 
What browser are you using?
Try Pale Moon 32 bit or Internet Explorer, as below:

How to enable native Internet Explorer in Windows 10 and 11:
  • Open Notepad:
  • Copy then paste the single line of code below into Notepad:
  • eObject("InternetExplorer.Application").Visible=true
  • Save as OpenIE.vbs
  • Make sure the the file name ends in .vbs not .txt, If it ends in .txt you must rename to .vbs
  • Create a shortcut to the above file and double-click it anytime you want native Internet Explorer.
Edge in IE mode
 
You can try Config Tool to see if that works. It has a 100% track record for me.
 
Somebody with a POE NVR help me here.
Is the 10.18.1.240 IP address one assigned by an NVR?
I'm thinking since it's not the default new camera IP address, the camera is already initialized, or in some weird in-between state, and it needs to be factory reset so its IP address is set back to 192.168.1.108. Then it should be able to be initialized.
Is this a case of using a camera incorrectly with a POE NVR?
 
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Somebody with a POE NVR help me here.
Is the 10.18.1.240 IP address one assigned by an NVR?
I'm thinking since it's not the default new camera IP address, the camera is already initialized, or in some weird in-between state, and it needs to be factory reset so its IP address is set back to 192.168.1.108. Then it should be able to be initialized.
Is this a case of using a camera incorrectly with a POE NVR?
No its static. Like 2 times a year camera gets defaulted randomly by itself. All it keeps is ip adress :)
 
I think its already initialized and someone manually assigned that IP

I would factory default it with the physical button which will clear that IP and reset it to 192.168.1.108 un-iniitialized
 
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I believe the ip address not being 192.168.1.108 shows it's already initialized. Then again, the screen shot in the first post indicates it's not initialized. To me, the reset button would be the only hope, and also hope it's a model with an easily accessible reset button.
 
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Right, but upon full factory reset it will default back to uninitialized I think
 
Same issue. Initialization failure even though I can "see" camera.

Upgraded router to TP lInk Deco x55 pro mesh system (PINA!!). New gateway different from old gateway. New gateway is 192.168.68.1-Y. This was chosen by Deco mesh system. I could get all 4 other cameras back online without having to reinitialize them, but not my unreachable (under eaves of 2nd flood of the house on a walk-out basement side- +40 feet in air!), most expensive, IP PTZ Camera. Screen shots below.

Here's what I tried:

Removed all cameras from the NVR. Reboot. Add PTZ Camera. Reboot.
a-used NVR GUI to initialize -
b-(repeat reboot process) - used NVR Web interface (see below) to initialize: no love
c-(repeat reboot process) - direct connect PC with static IP of 10.1.1.100; using Edge browser and 10.1.1.70 was able to get onto login screen of camera. When I change password and hit "save" - nothing happens.

Note - when I try to initialize here's what's showing as camera settings:
IP address 10.1.1.70
Subnet Mask 255.255.255.0
Default Gateway 192.168.1.1

So I change these to:
IP adress 192.168.1.200
Subnet Mask 255.255.255.0
Default Gateway 192.168.1.1

and tried

IP address 192.168.68.200 (a confirmed open IP adress)
Subnet Mask 255.255.255.0
Default Gateway 192.168.68.1

Anyone have any ideas to get this camera back online without having to rent a bucket truck to do a manual reset?



Screenshot 2024-08-17 at 2.04.21 PM.png

Screenshot 2024-08-17 at 2.03.55 PM.png
 
Sorry to say, but unless you know the previously set user password, you WILL need to get up there, open the camera, and hold down its reset button.

Just like learning the need to back up all computers.... This is a lesson headed only after learning once the hard way: Always set up, initialize, firmware upgrade, and test new cameras on the bench BEFORE installation in final location.
 
Last edited:
Also don't use Edge. IE compatible mode is not IE.

Use the process to link to IE in Windows. It's still there but hidden, and don't click on the link to upgrade it to Edge or you'll have to start and create it again.

The process is quite simple and there are multiple methods shown on videos on Youtube. It involves a simple registry edit followed by the creation of a desktop shortcut. Don't use any method that asks you to download something because it's not necessary and may contain malware.
 
Also don't use Edge. IE compatible mode is not IE.

Use the process to link to IE in Windows. It's still there but hidden, and don't click on the link to upgrade it to Edge or you'll have to start and create it again.

The process is quite simple and there are multiple methods shown on videos on Youtube. It involves a simple registry edit followed by the creation of a desktop shortcut. Don't use any method that asks you to download something because it's not necessary and may contain malware.
Or this below: :cool:

How to enable native Internet Explorer in Windows 10 and 11:
  • Open Notepad:
  • Copy then paste the single line of code below into Notepad:
  • CreateObject("InternetExplorer.Application").Visible=true
  • Save as OpenIE.vbs
  • Make sure the the file name ends in .vbs not .txt, If it ends in .txt you must rename to .vbs
  • Create a shortcut to the above file and double-click it anytime you want native Internet Explorer.