Can't seem to get more than 24 hours of alerts to show up on BI

srg775

n3wb
Nov 22, 2017
14
0
So I have a problem where the alert list on the right hand side of BI only shows a max of 24 hours of alerts. Also the timeline at the bottom of BI only goes back about 24 hours and then disappears. I think I have it configured correctly but I must be missing something. I would like to see that last 7 days show up. Also, not sure if it matters but my "Alerts" folder in the database is always empty. Pictures of setup attached. Any help?
 

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A few things.

Depending on if you are saving hi-res and if you are doing AI and .dat files, 25GB is not a lot for alerts, so you could be simply blowing them out per the schedule.

If you open up the Alerts folder, are there files in there?

A side issue, since your New and Stored are on same drive, do not use stored. Simply leave them all in NEW and delete based on storage not days.

Moving files from one folder to another is wasting CPU and killing the drive prematurely.

Only use stored if you have storage drives outside of the BI computer.
 
+1^^^.
Also, I suggest you configure as here in @SouthernYankee 's "Standard Allocation Post":
 
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Thanks for the suggestions. I've changed it to go from NEW to deleted. Stored folder set to 0GB. I've upped the folder size limits for both NEW and ALERTS so I will report back after a couple days. I also took a look at @TonyR 's post and followed those rules for my cameras.

To answer your question, when I open up the ALERTS folder there are no files in there. Just an empty folder.
 
Oh wow with nothing in the Alerts folder, 25GB should be more than enough for low res DB thumbnails.