MontanaJohn
n3wb
- Joined
- Oct 2, 2016
- Messages
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Having trouble with this error all of sudden. All my disks are cached and not full. Any help would be great.
Clip: Disk can't keep up
- Thread starter MontanaJohn
- Start date
Having trouble with this error all of sudden. All my disks are cached and not full. Any help would be great.
bob2701
Getting comfortable
I’m having the same problem. I sent an email to support yesterday.
jaydeel
BIT Beta Team
Ditto.
I’ve reverted back to version 5.8.9.6 as the log entries started showing up after I installed 5.8.9.7, and continued to do so for every update I’ve tried since.
I’ve reverted back to version 5.8.9.6 as the log entries started showing up after I installed 5.8.9.7, and continued to do so for every update I’ve tried since.
bob2701
Getting comfortable
Is 5.8.9.6 available for download?
jaydeel
BIT Beta Team
Blue Iris Software Updates
bob2701
Getting comfortable
Thanks...Blue Iris Software Updates
ipcamtalk.com
jaydeel
BIT Beta Team
Please post if you still receive the error after downgrading. I'll do the same.
bob2701
Getting comfortable
Just downgraded to 5.8.9.6 and will monitor.
I noticed 5.9.0.3 just released. I think I will wait to make sure no errors with 5.8.9.6 first.
Thanks, Bob
jaydeel
BIT Beta Team
Just received this reply from Ken (emphasis is mine)
I'm going to update to 5.9.0.3 now and give it a try.
"Please use 5.9.0.2 where this has been fixed and "relaxed" to not freak out so soon.
It's a valuable sanity check and I am still refining it for 5.9.0.3"
I informed him that 5.9.0.2 is what I was using when last observing the issue.I'm going to update to 5.9.0.3 now and give it a try.
Last edited:
bob2701
Getting comfortable
I was also on 5.9.0.2 and having the problem. Glad to hear he is working on the problem...
jaydeel
BIT Beta Team
5.9.0.3 is also problematic. I've mailed Ken.
I went through this last week on 5.8.9.8 and Ken had me email him back an export of the troubled cam. Since 5.8.9.9 I have not had more of this issue. This appears to be a certain camera issue maybe?? I'm running 5.9.0.3 and have no issues.
jaydeel
BIT Beta Team
Thanks for the data point.
The issue is happening with all of my Dahua cameras (4 models), and 1 of my 3 Amcrest cameras ( 1model).
Did Ken have you make any changes, or did he do something at his end using the export file your provided?
He's not yet asked for exports.
My affected camera models:
DH-IPC-HDW5442T-ZE
DH-IPC-HDW2231R-ZS
DH-SD12203T-GN
DH-IPC-HDW5231R-ZE
Amcrest IP2M-841W-V3 Pan/Tilt
He just said it would be fixed in the next update, and it did indeed fix mine. I did nothing on my end. Mine was an older Dahua cam:
jaydeel
BIT Beta Team
It looks like I may have other issues to debug. I just received this reply from Ken.
If anyone reading this has tips/suggestions on how to efficiently dig into this, I'd be grateful.
"Those force quits are bad news. That's usually a problem with hardware decoding or networking.
The 'can't keep up' messages are valuable... otherwise you would run out of memory. If you get those in .3 they are likely legitimate. "
If anyone reading this has tips/suggestions on how to efficiently dig into this, I'd be grateful.
MontanaJohn
n3wb
- Joined
- Oct 2, 2016
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My setup:
Surveillance Computer System
Dell T3500 W3530 2.80Ghz CPU
24 Gig memory
150 GB C: drive
370 GB E: Drive
1Tb SSD M.2 Page File drive
FebSmart 4 Ports Superspeed 5Gbps USB 3.0 PCI Express
Syba 8 Bay SATA Non Raid External USB 3.0 Enclosure SY-ENC50119
(8) Seagate BarraCuda 1TB HDD ST1000DMZ10/DM010
19 cameras (8 full time recording)
The eight full time record cameras are the ones drawing the "Clip: Disk can't keep up." error
Surveillance Computer System
Dell T3500 W3530 2.80Ghz CPU
24 Gig memory
150 GB C: drive
370 GB E: Drive
1Tb SSD M.2 Page File drive
FebSmart 4 Ports Superspeed 5Gbps USB 3.0 PCI Express
Syba 8 Bay SATA Non Raid External USB 3.0 Enclosure SY-ENC50119
(8) Seagate BarraCuda 1TB HDD ST1000DMZ10/DM010
19 cameras (8 full time recording)
The eight full time record cameras are the ones drawing the "Clip: Disk can't keep up." error
bob2701
Getting comfortable
My question then is why does it not show up in 5.8.9.6??
I also have it happening on multiple cameras.
Most are hard wired in my Ubiquiti network and a few Amcrest wireless models.
All cameras record continuously in 4 hour blocks, after 24 hours move from New to Storage drive. After staying in Storage for 14 days the move to Aux for another 21 days then delete. They have been this way since 2016 when I first set it up.
I also have it happening on multiple cameras.
Most are hard wired in my Ubiquiti network and a few Amcrest wireless models.
All cameras record continuously in 4 hour blocks, after 24 hours move from New to Storage drive. After staying in Storage for 14 days the move to Aux for another 21 days then delete. They have been this way since 2016 when I first set it up.
jaydeel
BIT Beta Team
More emails from Ken
4/29 4:45a
Can't keep up was added in 5..8.9.x.
It's a valuable sanity check to prevent crashes but there may be a problem closing the file in this case and I am now looking into that as a cause for the force quits.
4/28 10:11a
Yes [Can't keep up] was definitely new/buggy/too eager when first introduced.
I was able to recreate an issue where if the disk could not keep up, a force quit was possible. I am fixing this now.
4/29 4:45a
Can't keep up was added in 5..8.9.x.
It's a valuable sanity check to prevent crashes but there may be a problem closing the file in this case and I am now looking into that as a cause for the force quits.
4/28 10:11a
Yes [Can't keep up] was definitely new/buggy/too eager when first introduced.
I was able to recreate an issue where if the disk could not keep up, a force quit was possible. I am fixing this now.
bob2701
Getting comfortable
Thanks for the update...