Configuration help needed - getting error moving file from stored to nas

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Here's an update.

to make sure I'm not missing anything I have:
changed all my passwords so that Windows login, BI login, NAS drive login all have the same username and password.
changed permission on all folders/files on D:\ so that the username (Goldstein) is there in the security tab
I even reinstalled BI, and Windows - while under this username to ensure there weren't any strange permission items that I missed.

and still I get the same issue (see pic from iphone below)
BI IOS app log screen.jpg
I've also attached all the files that I've previously shared to see if anyone can see what I'm missing.
BI_NAS_Backup.PNGBI_NAS_Backup.PNGBI_New.PNGBI_Stored.PNGBIStatus_Camera.PNGBIStatus_Camera.PNGNew_properties.PNGNASBackup_properties.PNGBIStatus_Clip.PNG
 

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jmhmcse

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"changed all my passwords so that Windows login, BI login, NAS drive login all have the same username and password. "


ok... how about the account username and password for the BI service? this is the process (e.g. credentials) that will be used by BI to access the NAS' fileshare.

have not yet seen a screen capture or report of this information.

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winkey+R

1602890338186.png

1602890390186.png

right-click Blue Iris Service and select Properties
select Log On tab

1602890126130.png


what is the account and password for this service on your system; has this service been included in the "...all my passwords..." statement ?

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Thanks for the feedback. When I reinstalled BI, I didn't select run as service.

I have now, and I have logged in with the same credentials, and still have the same problem - screenshots below

BIService_properties.PNGScreenshot 2020-10-17 at 10.18.06 AM.jpg
 

jmhmcse

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let's go back to basics and leave BI out of the equation.

presuming you kept the same names of system and user accounts after your rebuild, perform the following steps

  1. log on to WINSERVER using the GOLDSTEIN account
  2. open a DOS box (sometimes referred to as a COMMAND or PowerShell window)
  3. enter the command
    1. NET USE
  4. any network connections to DiskStation should be deleted;
    1. NET USE "drive letter": /D
      1. if there is a mapping without a drive letter this too should be deleted
        1. NET USE "\\Diskstation\????" /D
  5. keep performing step 4 until nothing is connected to DiskStation
  6. pick an unassigned drive letter, N for example and enter;
    1. NET USE N: \\DiskStation\BlueIris
    2. do not supply any additional options or qualifiers to the command
If the username and password from WINSERVER are in sync with DiskStation, drive letter N now maps to the NAS' BlueIris share. Copy any file you like from WINSERVER to DiskStation; COPY C:\Windows\System32\mrinfo.exe n:\

Does this work? if not what error(s) are presented in the DOS box?
 
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SOLVED - after all of the challenges I decided that I should try using STORED to move the data to the NAS drive instead of creating a new one (that I had called NAS_Backup), and that did it.

Not sure if its a feature, bug or i was doing something wrong.

Thank you for all of your help and support to work through this.
 
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