Well I got a Hikvision doorbell to try. Funny thing is I was finally able to get to the DB11 using the old iDMSS Plus. I removed the doorbell from my account on iDMSS Plus then went in to new version of DMSS and added the doorbell. There I was able to change the network to our new Wifi6 network. I was wrong that the old 2.4GHz doorbell needed a 2.4GHz network. The DG11 attached to the our wifi6 mesh. So now all the features are available and working, which is a first. Not sure if I will return the Hikvision DS-HD2 1080p HD Outdoor Wi-Fi Smart Doorbell or at least try it just in case it is a better doorbell before I return it.
M