Dahua Deep IVS - Newbie question

magoya

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So I am trying to configure Deep IVS on my new camera but it's not working. I set up a rule yet the live view detects nothing and shows no lines. I tried both tripwire and intrusion with no luck. I must be missing something very basic but can't find answers after browsing online for a while.

Also the "alarm track" setting is fixed at 15 seconds somehow. I change the value, say to 30s, then save successfully.... but a refresh brings it back to 15s every time.

Any suggestions?

Thanks!

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biggen

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Yeah I use Chrome and triplines don't show in live view. That's normal. IVS still works though.
 

wittaj

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Known issue with the 49425 and 49225 PTZ, for some reason some will not keep the tracking time unless Internet Explorer is used:

 

magoya

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Alright, making some progress with IE. The trip lines show properly now. Yet there are no rectangles when people walk by, and the camera doesn't move at all. Any thoughts on what to fix or check next?
 

wittaj

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That is a tough angle with lots of stuff in the way - it may not work 100% of the time or much at all. Once leaves are on the trees, it will be useless...
 

bigredfish

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Yeah, I imagine with leaves, you'll be SOL.

For now though, try reducing your min size to 0/0
 
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