I have had the following problem for a long time, I have a Dahua NVR5216-4KS2 to which 6 pcs TiOC Dahua IP cameras from the WizSense Series are connected via a PoE Switch, and I use the DMSS application for viewing on a mobile phone.
At home, where the cameras are located, I have an optical Internet (optical network) package 1000/100 Mbps, and I received a ZTE F680 router from the provider for use, and whenever I want to access it from the outside (either via mobile data or via another provider), I watch Live Stream or browsing the recordings chops a lot and stops on both DMSS and SmartPSS!
Since my provider has put all its users behind CG-NAT, I assume that this might be a problem, but again it is not clear to me that P2P can slow down because of CG-NAT.
When I'm at home on my Wi-Fi, everything works fine and there's no chopping or stopping of the live stream or recording, but as I said before, the problem only happens when I'm outside on mobile data or when I'm on another internet provider, and even when I access with the internet of my provider and the optical network that I also have at work.
I also bought a public static IP address from my provider (they removed me from CG-NAT), I forwarded ports 37777 and 80 on the ZTE F680 router and set in DMSS to connect via the IP/Domain option, but neither that didn't help and the live stream and viewing of the recorded material are still choppy and constantly twitching...
Has anyone had a similar problem and possibly how to solve it?
The NVR records only from the Main stream.
Let me mention that I set all the cameras to the following values:
Codec: H.264, General (tried with H.265 but nothing changed)
Bitrate: 8192Kbps
FPS: 15fps
Thanks!
At home, where the cameras are located, I have an optical Internet (optical network) package 1000/100 Mbps, and I received a ZTE F680 router from the provider for use, and whenever I want to access it from the outside (either via mobile data or via another provider), I watch Live Stream or browsing the recordings chops a lot and stops on both DMSS and SmartPSS!
Since my provider has put all its users behind CG-NAT, I assume that this might be a problem, but again it is not clear to me that P2P can slow down because of CG-NAT.
When I'm at home on my Wi-Fi, everything works fine and there's no chopping or stopping of the live stream or recording, but as I said before, the problem only happens when I'm outside on mobile data or when I'm on another internet provider, and even when I access with the internet of my provider and the optical network that I also have at work.
I also bought a public static IP address from my provider (they removed me from CG-NAT), I forwarded ports 37777 and 80 on the ZTE F680 router and set in DMSS to connect via the IP/Domain option, but neither that didn't help and the live stream and viewing of the recorded material are still choppy and constantly twitching...
Has anyone had a similar problem and possibly how to solve it?
The NVR records only from the Main stream.
Let me mention that I set all the cameras to the following values:
Codec: H.264, General (tried with H.265 but nothing changed)
Bitrate: 8192Kbps
FPS: 15fps
Thanks!
Last edited: