Dahua VTH2421FW-P not Initialized

Aug 16, 2024
1
0
Braga
Hi everyone.

I have a VTO2202F + VTH2421FW-P Kit, I've had it for a while, everything has been working right, but now the doorbell only gives notification on the phone and the VTH2421FW-P screen is stuck at this stage that I put in the attached photo.

Including, I've tried to reset, I've tried to initialize VTH2421FW-P in the ConfigTool application, but it gives an error when trying to initialize.

I've tested several ways suggested on the internet to solve the situation but I can't solve it.

Someone help me, please?
 

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