Dahua: When I add an ONVIF doorbell all camera's are gone in browser

[bertnl]

I I got a doorbell as present.
Nice and I want to stiore the footage in the VNR DHI-NVR4208-8P-4KS2
I use this NVR for a few years with 4 DAhua POE cams .
Now When I add my doorbell via ONVIF I see it active in the camera list in the web browser.

The after I connect again to the NVR all my camera's in the list are gone:S
When I connect a screen to the NVR the camer's are there and the images are alos there.
But the are not visible in any browser anymore.
I tried resbooting the NVR but that does not solve this.
The only thing that I could do is a factory reset.configure all again and then all 4 cams are in thelist of thewebbrowser.
But as soon as I add the onvif it is the same situation. And empty camera list and no live view!!!
Any clue what I am doin wrong?

Bert

 

[MC1987]

Sounds like a firmware bug, what is the build date?

 

[bertnl]

 

[MC1987]

Definitely update is my advice. There is a 2021 one on the product page NVR4208-8P-4KS2

 

[bertnl]

Definitely update is my advice. There is a 2021 one on the product page NVR4208-8P-4KS2

I had checked for updates but is was reported up to date, I wil try this

Hm I found a ZIP with 3 files?? The ZIP is not recognized:S How do I perform the update? Must I select the BIN file?

 

[MC1987]

Extract and select only the .bin file and move to a USB. The built in updater rarely works

 

[bertnl]

Extract and select only the .bin file and move to a USB. The built in updater rarely works

I did it but not solve anything as far as I can see . SmartPSS is also not working anymore:S
I now see a short popup
Config fileerror, sos I am affaid I need to start all over again:S Ans hope that then all is solved:S
But that is not for today. We get visitors so need to put the screen away

 

[bertnl]

Did some more testing hoping that it might resolve but nothing happened.
This is quite a bummer. I really would like tohave my doorbell images also stored on my NVR as 5th securitycam providing some extra coverage with better DORI

 

[TonyR]

Possibly a total bandwidth exceeded limit?

What happens with live view if you disconnect one of the other cams but with the doorbell connected?
Does live view return, meaning it can display any 4 cams just not all 5?

 

[bertnl]

I tried that without succes. But it cannot be a bandwith problem. I am not able to see the list of camera's in the web browser.On that page there is no live video.
But also when I try to open recorden streams None of the streams recorded eurliers are available.
And also on that sscreen there will be no stream as long as I doe not select a reccorded strem for Playback.
And whatis worse... The mail events on motion are aso no longer sent for 3 of the streams.
This is allmaking me pretty unhappy.

@EMPIRETECANDY
Can you help me with this... it looks like a firmware bug. causing corruption of the config file
This shoud work with onvif???

 

[bertnl]

I think that I have discovered what the problem was.
The NVR changed the password of the camera but not the channelsettings.
After that theree was an invald configuration, but tomy opinion only the camera with wrong credetials should have been removed