Hello,
I suddenly lost the DeepIVS in the settings for my camera, the whole Smart plan section is missing!
When I configured it some months ago I was able to get the Autotracking to work as expected
Motion detection and smart motion detection is turned off and I have rebooted the camera
Purchased through Andy in Empire Tech
What am I missing?
FW info
Device TypeSD49425XB-HNR
System VersionV2.800.1341000.0.R.P9.2522.UN.NR, Build Date: 2020-03-12
WEB VersionV3.2.1.819501
ONVIF Version18.12(V2.4.5.729857)
PTZ VersionV2.401.0000000.64.RHNZ_200219_34642
S/N <hidden>
Security Baseline VersionV2.0
EDIT: I might have upgraded the FW by mistake, can that have done this and in that case how can the upgrade be reverted?
I suddenly lost the DeepIVS in the settings for my camera, the whole Smart plan section is missing!
When I configured it some months ago I was able to get the Autotracking to work as expected
Motion detection and smart motion detection is turned off and I have rebooted the camera
Purchased through Andy in Empire Tech
What am I missing?
FW info
Device TypeSD49425XB-HNR
System VersionV2.800.1341000.0.R.P9.2522.UN.NR, Build Date: 2020-03-12
WEB VersionV3.2.1.819501
ONVIF Version18.12(V2.4.5.729857)
PTZ VersionV2.401.0000000.64.RHNZ_200219_34642
S/N <hidden>
Security Baseline VersionV2.0
EDIT: I might have upgraded the FW by mistake, can that have done this and in that case how can the upgrade be reverted?
Last edited: