DeepStack - Error 100 - Timeout

Sybertiger

Sybertiger

Known around here
Jun 30, 2018
5,239
15,738
Orlando
I noticed two days ago I started getting DeepStack: timeout and Error 100. To me it just started happening out of the blue. One day everything fine, next day experiencing this issue. To my knowledge I haven't changed one thing. Same BI version, same DS version, same settings. I haven't added any new cams, I have added any new triggers, alerts....nothing nada that I recall doing. Yes, I see the times have really shot up. Instead of something like 250ms I see 7000ms or 8000ms. What would cause that out of the blue?

Suggestions? Uninstall/Reinstall something? Stop/Start a Service?


BAD ------------------------------------
1677629960990.png

1677630085106.png



GOOD --------------------------------
1677630319409.png

1677630340853.png
 
  • Like
Reactions: batch
Now you see it, now you don't....just like that.

1677631706693.png
 
It's been so long I can't remember how to uninstall/reinstall DS....LOL. Better start reading.
 
First, exit out of Blus Iris Tools if you have it running. Second, stop the Blue Iris service. Then Uninstall DS, Reinstall DS, reboot your Blue Iris Server.

UNINSTALL: Add/Remove Programs > DeepStack

INSTALL: 1677641794125.png

That fixed it. Thanks for listening. :rofl:
 
Last edited:
  • Like
Reactions: gwminor48 and fenderman
The same thing has happened to me. All motion started getting cancelled by the AI. I tried uninstalling and reinstalling the AI, but that didn't fix it.
Now, I am stuck and can't get this work again. All motion gets cancelled and sent to the Cancelled Alerts folder.

I even uninstalled Deepstack and installed Code Project, same issue. I can't tell what is wrong or what caused since I didn't make any changes either..
 
Fotingo75 said:
The same thing has happened to me. All motion started getting cancelled by the AI. I tried uninstalling and reinstalling the AI, but that didn't fix it.
Now, I am stuck and can't get this work again. All motion gets cancelled and sent to the Cancelled Alerts folder.

I even uninstalled Deepstack and installed Code Project, same issue. I can't tell what is wrong or what caused since I didn't make any changes either..
Click to expand...
seems were having the exact same issue.

heres what i did and its still broken

so i rolled back BI from 5.7.2.4 to 5.7.0.5
for the 2022.1.1 version now i no longer have the error starting DS however i still get the AI: not responding
redeleted all 3 deepstack folders , c:\ , appdata, temp.
tried version 2021 now getting AI: error 404 no startup error
rolled back to BI 5.7.0.5
same issues.
did a system restore to see if it helps to the date when it last worked. Continually get timeouts
im stumped
 
Ok i just fixed it but doing a system restore on 4/2/2023 . seems this fixed it
BI is 5.7.3.0 Upgraded to 5.7.4.0 (AI is still working)
The only windows upgrade is: "2023-03 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5023778)"
not going to try the preview as its working lol
 
has anyone figured this out yet ?
my issue came back once again even with projectai.
This happened to me years ago and the only fix was to completely reimage my windows and start from scratch
 
Uninstall then reinstall DS is what fixed it for me as noted above.
 
Sybertiger said:
Uninstall then reinstall DS is what fixed it for me as noted above.
Click to expand...
ive reinstalled it numerous times including cleaning out the temp files listed above all the steps i took. it seems that this happens every year or so.
The fact that i have to do a system restore and it works, then stops again within a week is an issue
 
well someone suggested importing an older version of my backup. I actually did an export.reg and just reimported it and it started working after a few minutes. :smash:
 
i have tried numerous things and doing the following has worked the best for me.
settings > about > export settings
Make sure you have your original license key, not the extended maintenance as it will ask you for it
settings > about >import settings >enter license key.
I rebooted the pc after and AI kicked back in 20 minutes later and has been good so far.
 
batch said:
i have tried numerous things and doing the following has worked the best for me.
settings > about > export settings
Make sure you have your original license key, not the extended maintenance as it will ask you for it
settings > about >import settings >enter license key.
I rebooted the pc after and AI kicked back in 20 minutes later and has been good so far.
Click to expand...
This actually worked for me. I grabbed a "backup" and applied it. Thanks for the advice!
 
Glad I created this thread. Happened again but this time on my parent's BI machine. So I did my steps and all good again.

Sybertiger said:
First, exit out of Blus Iris Tools if you have it running. Second, stop the Blue Iris service. Then Uninstall DS, Reinstall DS, reboot your Blue Iris Server.

UNINSTALL: Add/Remove Programs > DeepStack

INSTALL: View attachment 155542

That fixed it. Thanks for listening. :rofl:
Click to expand...
 
  • Like
Reactions: batch
And, it happened again to my BI system. Same fix.
 
You must log in or register to reply here.
Top Bottom