Define camera as Fisheye on Dahua DVR

[Sam B]

Hello, we have a Dahua DVR and we recently got a fisheye ip camera, we were able to set it up and see it on our DVR as well as the Smart PSS, however, we do not have the ability to see it as an Fisheye camera, when we click on Smart Track Config, it tells us "Please choose a Fisheeye camera"

Any idea how to define it as a Fisheye?

 

[looney2ns]

Exact model # of cam and NVR would be helpful.

 

[Sam B]

Thank you for your reply, the DVR is Dahua C52A3N and the camera is LPIPC2MF

 

[looney2ns]

Thank you for your reply, the DVR is Dahua C52A3N and the camera is LPIPC2MF

So the camera isn't Dahua?
Probably won't work.

 

[Sam B]

The camera is not Dahua, do it have to be Dahua to work ? too bad..

 

[Sam B]

Maybe it has to do something with the Protocol, we are using ONVIF port 8999