DHI-NVR no video after reboot

[Zoli]

Got an DHI-NVR2104HS-P-S2 with 4 cameras. All worked fine after the installation (almost plug&play) but after the very first auto reboot there's no video at all.

Interesting is that the NVR is on the 192.168.1.X but the cameras are on the 10.1.1.X network.

After reboot I see that all 4 is offline (status) and only the reset button on the cameras help: pushing it 10 seconds (factory reset) gives the video back.

Thank you!

 

[looney2ns]

Set static Ip's in both the cams and the NVR to avoid this.

 

[Zoli]

Thank you!

The NVR is on static and will check the cams today. By the way I guess the cams are using the same 10.1.1.X IP address/range after reboot, but will try it. Is there a way to reach the cameras now, without the hardware reset?

 

[bigredfish]

On NVR's with built-in PoE you go to the "Registration" page and access the cameras by clicking on the blue E icons as shown below

 

[Zoli]

Hi, and thank you!

Unfortunately it is disabled. All the cams are shown offline (Status column) and all the Explorer icons are disabled until I go to each cam and restart it with the hardware reset on the cam. And that's more than uncomfortable. I have to use ladder, remove the covers one after other...

 

[bigredfish]

If the cams are showing down below but showing offline, can you click the "Modify" pencil icon and log back into them? Sometimes they take a few minutes to come back to life..

 

[Zoli]

I can click the pencil (modify) icon, but what do you mean "log back"? Should simply click on save? (Can try in a few hours.)

 

[bigredfish]

Yes "Save. basically logs in the camera to the NVR, or attempts to anyway

 

[Zoli]

You won't believe it but it was my mistake. Have changed the default camera password to a new one, but have not changed this in the NVR. Now changed it, and works fine. For now. Thank you again.