DHI-VTO2211G-WP - Can't record videos

P

pixel92

n3wb
Apr 25, 2024
6
1
Europe
Hello,
I got recently installed the DHI-VTO2211G-WP along with two IP Indoor Monitors the DHI-VTH2621GW-P. I have inserted a micro sd card (64gb) in one of the monitors but I can not record or save videos. Do I have to insert a micro sd card into the VTO as well?. I want to be able to record videos and I can't find a way to do it. Can someone please tell me what to do?

Thank you.
 
You should only need it in vth. Then in storage mode you should see options for either ftp or sd. If you have a dahua nvr you can also add as a camera and record there as well.
 
ludshed said:
You should only need it in vth. Then in storage mode you should see options for either ftp or sd. If you have a dahua nvr you can also add as a camera and record there as well.
Click to expand...

Thanks for the reply! Don't have NVR. On the monitor I clicked where it said to format the card and then I was able to see in the Call Settings the option to Auto Capture. But that's about it I don't see anywhere in the monitor settings the option to record videos. In the manual of the DHI-VTO2211G-WP it says this: Advanced Features: Video Motion Detection, Auto Snapshot (enabled via indoor monitor), Record Videos (requires an SD card in the indoor monitor).
But in the manual of the monitor it says Leave Videos: Yes (SD card inserted in VTO is needed).

I'm confused. Do I have to insert another card into the VTO in order to record videos? Which that would be difficult now since it's already mounted in the wall. Also on the app I would like to be able to click on Playback and see recording of the VTO. I'm fairly new to this so any help is very much appreciated.
 
Did you hit format? It doesn’t look like you have or there isn’t a card installed.
 
ludshed said:
Did you hit format? It doesn’t look like you have or there isn’t a card installed.
Click to expand...

I have a card in the monitor not in the VTO. Also in the datasheet of VTO it says:

Advanced Features
• Video Motion Detection
• Auto Snapshot (enabled via indoor monitor)
• Record Videos (requires an SD card in the indoor monitor)

That's why I inserted a card in the monitor and not in the VTO.
 
Last edited:
Did you solve this? Looking for the video records to on my VTH with an SD card installed...
 
Damon said:
Did you solve this? Looking for the video records to on my VTH with an SD card installed...
Click to expand...
Yeah sort of. I had to put a memory card in the VTO too not only in the monitor. I have two monitors. On the one that I have the memory card in I'm able to see all the snapshots that it takes whenever someone rings the door and on the other monitor I'm able to see the video records and snapshots. On my phone I can see the videos that it recorded whenever someone rings the door. But that's about it. I have no way to access any other records like whenever the door opens I read it takes a snapshot but I'm unable to see the records. Someone here said that in order find all of its records you have to take out the SD card from the VTO and scan it with a file recovery app to make the DAV files appear.
 
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pixel92 said:
Yeah sort of. I had to put a memory card in the VTO too not only in the monitor. I have two monitors. On the one that I have the memory card in I'm able to see all the snapshots that it takes whenever someone rings the door and on the other monitor I'm able to see the video records and snapshots. On my phone I can see the videos that it recorded whenever someone rings the door. But that's about it. I have no way to access any other records like whenever the door opens I read it takes a snapshot but I'm unable to see the records. Someone here said that in order find all of its records you have to take out the SD card from the VTO and scan it with a file recovery app to make the DAV files appear.
Click to expand...
Thank you, appreciate that you answered this
 
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