DMSS and no notifications

[wittaj]

So just the NVR again correct WITHOUT the cameras plugged in?

Yes and factory reset the cams and then let them show up one at a time and do not plug in until the previous cam shows up

 

[bigredfish]

Ideally yes

And when you plug them back in one at a time, wait and let them move to the bottom pane by themselves, dont maunally add

 

[FLGator]

Ideally yes

And when you plug them back in one at a time, wait and let them ove to the bottom pane by themselves, dont maunally add

Ok, so just to confirm. Cameras and NVR reset back to factory.

 

[bigredfish]

I would as @wittaj suggests yes

 

[looney2ns]

Ok, so just to confirm. Cameras and NVR reset back to factory.

I commend you for hanging in there!

 

[bigredfish]

Also worth noting because I did it myself earlier, make sure the blue enable button at top on Multi Alarm Subs is activated You can save without it being ticked

 

[FLGator]

I commend you for hanging in there!

LOL!!!!!!! I almost threw it out the door a couple of times. Fingers crossed that this all works or it all may just become an expensive boat anchor . Just finished resetting the NVR and cameras and have uninstalled the DMSS app. Waiting for the NVR to finish rebooting and have a go at it again...

 

[FLGator]

But the people here are AWESOME!!!!!!!!!!! Even if it does becoam an anchor, you guys are the best, taking so much time out of your day to help me, I'm truly grateful!!

 

[wittaj]

Follow the bigredfish PSA and you will be ok

 

[looney2ns]

LOL!!!!!!! I almost threw it out the door a couple of times. Fingers crossed that this all works or it all may just become an expensive boat anchor . Just finished resetting the NVR and cameras and have uninstalled the DMSS app. Waiting for the NVR to finish rebooting and have a go at it again...

Most of us have been at the "throw it out the door, run over it with a big truck multiple times" stage.

 

[FLGator]

Okay, last question for the day, I promise. @bigredfish the cameras are not automatically going to the bottom as stated here
UPDATED:
When using the built-in PoE ports, the NVR will assign them an IP (10.1.1.x) and a local port (1,2,3) and they will automatically populate the bottom pane as described above. You cant add them manually or it will mess up.

 

[bigredfish]

My God, I almost missed my 6pm bourbon!

Hit Refresh at bottom till they turnm green... Oh the login password needs to be same as the NVR

 

[bigredfish]

But you defaulted them so they should assume it

 

[FLGator]

My God, I almost missed my 6pm bourbon!

Hit Refresh at bottom till they turnm green... Oh the login password needs to be same as the NVR

Well I'll be .... Thank you!!

 

[FLGator]

All 5 cameras loaded fine and now it's Miller time!! Well, me an Ole Grand-dad to sit awhile and relax together. Once again, Thanks for all the help. Hopefully, tomorrow will go smoothly as I follow @
wittaj's post on 11 Aug in setting up the cameras (P2P) and then getting the notifications in DMSS. Cheers

 

[FLGator]

Well I'm sad that I have to report that nothing changed, none of the 5442s will send an alert. I am at a total loss here now at what to do next.

 

[bigredfish]

Backup one step.

Are they triggering?

• show a pic of IVS setup screen on one of the 5442s
• verify you have smarty plan enabled for IVS on that camera
• can you verify triggering using the live screen with bounding boxes flashing red?

 

[FLGator]

Backup one step.

Are they triggering?

• show a pic of IVS setup screen on one of the 5442s
• verify you have smarty plan enabled for IVS on that camera
• can you verify triggering using the live screen with bouncing boxes flashing red?

I was just watching a video stating I need to enable IVS in Smart Plan. I am trying that now.

 

[FLGator]

That was it. I never went into Smart Plan and told the camera to use IVS

 

[FLGator]

Now that I have all these working and receiving notifications. Time to set up my VPN and Muck it all up and get some more grey hair...... You guys rock! HUGE Thank you to @bigredfish, @wittaj @paul@austins.tv for all your help. And thanks for your patience with me.