DMSS not loading on external wifi

G

GT3

n3wb
Feb 9, 2025
3
0
Australia
Hi all,
Recently DMSS is not loading when on an external wifi, such as the office wifi. When I turn off wifi and using 5g cellular, DMSS loads. Seems to be when using all external wifi. Both happening on my DMSS (android) and my wife (iphone).
Our NVR is nvr4108hs. All running latest firmware and DMSS apps and have not changed any NVR settings recently.
Any suggestions?
 
When you say wont load, you mean the app wont open on your phone? Or you can't connect to the cameras remotely on someone elses wifi?
 
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