DO NOT UPDATE DS-2DE4A425IW-DE

I wish Hikvision updated this PTZ with a better sensor. Loved that it is enclosed and you can barely tell from a distance where is it pointed at.
 
  • Like
Reactions: Veinless
Hi, any idea how to fix problem with DS-2DE4A425IW-DE 6 auto tracking, latest firmware V5.7.11 build 230612, it looks like impossible to downgrade firmware .Thanks
 
Hi, any idea how to fix problem with DS-2DE4A425IW-DE 6 auto tracking, latest firmware V5.7.11 build 230612, it looks like impossible to downgrade firmware .Thanks
Seems that the only way to fix the auto tracking is to change your camera.
I haven't seen a single camera where it works as it should (every time, or even almost every time)
 
Hello my fellow HikVision owners!
Just created the account here as I read your tips before and felt the need to help back.

I have a great salesman who helped me with getting my hands on a working FW with “Smart Tracking” still in the menu!

I have JUST downgraded my DS-2DE4A425IW-DE (S6) to FW 5.7.11 build 220831 from FW5.7.11 build 220905 (this one do not have tracking!)
Have attached the FW.5.7.11 build 220831 with Smart Tracking as a zip file.
Thanks for uploading that file, i was able to downgrade my DS-2DE4A425IW-DE from V5.7.11_230612 to 220831 using batch config tool. Restoring smart tracking ability.
 
Hello, I also have a PTZ camera: DS-2DE4A425IW-DE with firmware:
V5.6.0 build 190128
and encoding version:
V7.3 version 190105

Smart tracking has not been working for me for a while now. In the software there is a checkbox for Enable Smart Tracking.
Can I get this back with a different firmware version than I have now?
 
Last edited: