download file from smart PSS

trapper

Getting comfortable
Feb 11, 2017
277
272
I tried to down load a video clip in smart PSS. the video is within an alert on the timeline. I tried several times to download and after a few seconds I get an error message. I can download any video clip not involving a portion of an alert on the timeline? any suggestions thanks for any help

I am using a Mac book computer for viewing
 
What error mesg?

The latest version of SmartPSS Lite has a bug
You can try and find the older good version online
LastGoodSmartPSSLite.jpg

And see this post and video
 
I can down load a video clip when it is a motion detection event, however I can not download a IVS triggrerd event
 

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Right. Like I said...

So find the better version of SmartPSS Lite or use the method I show in the video (at 1:52) and take an extra 60 seconds to download the clip