DS-2CD1123G0E-I - no motion detection nor timed FTP upload

[bulkmsgs]

Hi,

I've bought a few dome cameras of this type and now I'm struggling to activate motion detection and force those cameras to upload pictures to my FTP server.
Firmware on both devices: V5.5.84 build 191010

Both devices have FTP account configured, "test" button actually uploads the test file to designated location.
Web interface is a nightmare, previews do not work due to missing plugin, and one has to lie about user agent to even be able to log in. Sill I've managed to configure:
Event -> Basic event -> motion detection:
Area settings: Enable motion detection: true, Enable dynamic Analysis of Motion: true
Arming schedule: selected range: 00:00 - 24:00 for every day
Linkage method: selected upload to FTP/Memory card

Storage -> Schedule Settings
Capture Schedule: continuous set in range 0:00 - 24:00 for every day
Capture parameters:
Enable Timing Snapshot is set with interval 2000ms
Enable Event-triggered snapshot is set with interval 2000ms

I did save those settings and tried to reboot the device multiple times.
Also, due to missing plugin probably I wasn't able to select motion detection area with web interface, but I've done so with ISAPI. Currently ISAPI call returns the following for motion detection:

<?xml version="1.0" encoding="UTF-8"?>
<MotionDetection version="2.0" xmlns="http://www.hikvision.com/ver20/XMLSchema">
<enabled>true</enabled>
<enableHighlight>true</enableHighlight>
<samplingInterval>2</samplingInterval>
<startTriggerTime>500</startTriggerTime>
<endTriggerTime>500</endTriggerTime>
<regionType>grid</regionType>
<Grid>
<rowGranularity>18</rowGranularity>
<columnGranularity>22</columnGranularity>
</Grid>
<MotionDetectionLayout version="2.0" xmlns="http://www.hikvision.com/ver20/XMLSchema">
<sensitivityLevel>100</sensitivityLevel>
<layout>
<gridMap>ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff</gridMap>
</layout>
</MotionDetectionLayout>
</MotionDetection>

With above setting I'd expect to have a picture uploaded every 2 seconds. Still no picture has been uploaded by any of those cameras whether there is a move in camera range or not. I'm now running out of ideas what to do with this, so I'd appreciate any help from more experienced users.

 

[trempa92]

By reading your post, you have set up everything correctly.
I have test and it works on my camera.

Please try to use internet explorer with loaded plugin. There might also be problem that SAVE buttons send false ISAPI data. If that does not help, it seems firmware upgrade is in order.

 

[bulkmsgs]

By reading your post, you have set up everything correctly.
I have test and it works on my camera.

Please try to use internet explorer with loaded plugin. There might also be problem that SAVE buttons send false ISAPI data. If that does not help, it seems firmware upgrade is in order.

Thanks,

would you mind sharing the OS / browser / WebComponent versions that work for you?

 

[trempa92]

win11

Internet explorer vbs script

Open txt file and input this and save as .vbs

CreateObject("InternetExplorer.Application").Visible=true

Webcomponents from camera

 

[bulkmsgs]

Thanks. Great hint and it resolved my issue.