DS-2CD2132F-IS Cannot P/T

kaltec

n3wb
May 20, 2015
2
0
Hello,

I recently purchased this DS-2CD2132F-IS off of Newegg.com, and found out after I tried updating the firmware that it was a Chinese region model. I was able to get the language back into English, but I am unable to use the PTZ buttons on the 'Live View' to adjust the camera. I can zoom if i click on the 'Enable e-PTZ' button, but I still cant P/T.

Is this a known issue?

Thanks,

Kaltec
 
Hello,

I recently purchased this DS-2CD2132F-IS off of Newegg.com, and found out after I tried updating the firmware that it was a Chinese region model. I was able to get the language back into English, but I am unable to use the PTZ buttons on the 'Live View' to adjust the camera. I can zoom if i click on the 'Enable e-PTZ' button, but I still cant P/T.

Is this a known issue?

Thanks,

Kaltec

That camera is a fixed Adjustment camera. You can pan and tilt it when you physically set it up, but not automatically as it has no motors in it.