DS-2CD2432F-IW no plug in Chrome

[Kaczmarczyk]

All, I would appreciate your help. I can view my DS-2CD2432F-IW through the hikivision app and through tinycam viewer. I can access the camera from my computers (mac, chromebook) but I can not see any video through either safari or the chrome browser. I am greeted with the no plug-in detected message when trying to see the live view. If I change the settings to MJPEG then I can see the live view but the pic quality is HORRIBLE.

I'm hard wired, running:

Firmware Version	V5.2.3 build 141024
Encoding Version	V5.0 build 140714

Also, what are the optimal video settings for this camera? Thanks!

 

[bp2008]

Hard to say why the plugin will not load for you; probably you are missing something on-screen indicating it needs to install the plugin. I would guess either along the bottom of the Chrome window or on the right side of the address bar there is a button/icon that needs your attention.

Optimal video settings are a matter of opinion. Just play with the settings and google any terms you are unfamiliar with. MJPEG is a really bad video format and requires excessively high bit rates to compare in quality with h264.